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Business Profile

Specialists

Seven Hills Women's Health Centers

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Seven Hills Women's Health Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Seven Hills Women's Health Centers has 19 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/05/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 4-17-24, I was billed a total of $674.70 for services received from Dr. Sopia M******* at Seven Hills Women's Center/**** Women's Health for account #******. I have been billed an additional $104.47 on 5-8-24 for services received from Dr. Diane R*** for account #266792. There are multiple service dates and I do NOT dispute any of the charges. I have contacted the office of **** on the following dates to set up a payment plan, 5-3-24, 5-8-24, 5-13,24, 6-13-24 and 6-25-24. I have been laid off from my employer and am currently only receiving limited unemployment benefits from the State of ****. Every time, I have contacted the office in an attempt to set up a payment arrangement, I am always told that a member of management will have to call me back to discuss. The issue is that management NEVER calls me back. **** has now sent me a "final notice" on 6-17-24 and is attempting to turn my account over to collections. On 6-27-24, when I logged into the online patient portal to make a payment, it would only allow me to pay $125.00 and nothing less. I cannot afford payments of $125.00 at this time and did not agree to this. I have attempted to multiple occasions to make a payment agree to pay my bill under terms that I can afford, since I have limited income at this time but Seven Hills/**** is not working with me to accomplish this. I do not believe that it is fair that I am being turned over to collections, when I have attempted to do the right thing and know that I am responsible for this balance. I just need some help in meeting the demands that Seven Hills/**** Women's Health is asking for.

    • Initial Complaint

      Date:03/15/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Acct ******
      Fraudulent charge. Seen 7/2022 for biopsy. I have 2 insurances, one from employer the other ******** due to total permanent disability. Bill sent 2/19/23 for $299. How with TWO insurances that I gave at EVERY VISIT should I be charged? This is in DIRECT violation of the “No surprise billing”. This complaint will be escalated to the ** and ** Attorney General’s Offices, CMS.gov complaint office, and ** SHIP. This needs to be reversed immediately.

    Seven Hills Women's Health Centers is NOT a BBB Accredited Business.

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