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Ohio Against the World

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ohio Against the World's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ohio Against the World has 2 locations, listed below.

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    • Ohio Against the World

      1604 Chase Ave Cincinnati, OH 45223-2265

    • Ohio Against the World

      Serving the Cincinnati Area Cincinnati, OH 45202

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/09/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For two or three years I have checked back to purchase the Red Ohio Against the World flag and it was always "sold out". On January 1, 2025 it was no longer listed as sold out, so I instantly ordered it. After about a week I received an email that it was sold out and they offered a flag in a color that does not make sense to offer an Ohio State fan as a replacement. Ohio State and their fans only use the red flag. I just want a full refund with the next red flag that comes in their warehouse for free due to having to wait at least a couple years before it was no longer sold out and then being told it's sold out after I ordered the item when it was no longer sold out. Just bad business and they aren't taking me serious about someone from management getting in touch with a real resolution of me still getting the red OATW flag.

      Customer Answer

      Date: 01/09/2025

      I'm requesting a refund for a current order that I still want to receive the product. They falsely advertised on their website that the item was back in stock after being out of stock every time I looked in the last two or three years at this point and then tell me management will get in contact with me for a resolution but I hear nothing. So they also have bad customer service.

    • Initial Complaint

      Date:02/08/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order Date: January 24 (see attached email). I paid $10.50 for shipping. A few weeks went by, and I reached out via email to their team to see what was going on. My package (which I was able to track, but was stuck at the post office) hadn't been attempted to deliver to my address. Since I paid for shipping, I would at least like an attempt to my residence. I eventually messaged the company via there website, and the response was 'figure it out'. I've attached screenshots of the text. I've also attached a screenshot of what their shipping policy is on their website (it's not a complete website, it's just a bunch of random latin). This feels unfair and a little bizarre. I'd like my money back or an attempted delivery. I would also like their customer service to be a little more reasonable.

    Ohio Against the World is NOT a BBB Accredited Business.

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