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Business Profile

Gas Station

Mac's Marathon

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Celestine M

    Date: 05/17/2023

    Poor poor work. I've taken my car to this shop several times over the years and to be honest, within the last year the work has been the most under performance I've ever experienced at an auto shop. The work that was done last year didn't last (which was minor things) so the quality was just overall poor, but also the attitude the owner Sewar has show has been nothing but negative. Just recently I dropped my car off to have it serviced, and when I got my car back a day later my car wouldn't start. I took it back to him, because I had never had this issue before he "fixed" on my car, and he had my car for a week and it was still not running. He did not update me about what was going on at all, i had to show up to know what was going on and even then he was not truthful and descriptive of what was being done to resolve my issue. On the day I was supposed to pick up my car, he got VERY verbally nasty with me, refusing to fix on my car because he had messed my car up even further than it was before and didn't want to be liable for it. He began telling me "to get the f off his property" and even went as far as to call the police, causing the law to intervene, even though he had my car blocked in and I was trying to get my property off since he so rudely insisted. We got into a verbal exchange because of the way he was acting and even after that, the other supposed "part owner" who goes by the name of "man" promised that he would make the situation right and ultimately did not at all. They had my car for even longer and when I got my car back not only was a make shift key created stating that I could no longer use my original key, but none of the lights on my dashboard are working at all so I cannot tell how fast I'm going, how much gas I have, the temperature of my engine or anything, which makes my car a hazard to be driven now. I have communicated that there's still issues and I've gotten no response so now this has become a legal issue. DO NOT TAKE YOUR CAR TO THEM!

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