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Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Highlights for Children, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    4.13/5 stars

    Average of 360 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromGloria T

      Date: 11/10/2022

      5 stars

      Gloria T

      Date: 11/10/2022

      Great customer service, ***** understood what I needed to explain. ??

      Highlights for Children, Inc.

      Date: 11/11/2022

      Hi ******. Thank you for taking the time to share your experience with us. I am happy to learn that ***** was able to thoroughly assist you via chat. Thank you for being a part of the Highlights Family!
    • Review fromLil G

      Date: 11/09/2022

      5 stars

      Lil G

      Date: 11/09/2022

      Live chat was perfect. My issue was immediately corrected. I am very happy with the prompt and professional service.

      Highlights for Children, Inc.

      Date: 11/10/2022

      Hi ******************! Thank you so much for your feedback. I am happy to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromShannon R

      Date: 11/08/2022

      5 stars

      Shannon R

      Date: 11/08/2022

      **************** live chat was great! The response time was quick and the agent was very responsive and helpful.

      Highlights for Children, Inc.

      Date: 11/09/2022

      Hi *******! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!
    • Review fromMary K

      Date: 11/07/2022

      5 stars

      Mary K

      Date: 11/07/2022

      I was charged for 2 subscriptions for my grandson due to a name change. The duplicate order was resolved quickly by chat conversation. They offer great prompt attention for their services

      Highlights for Children, Inc.

      Date: 11/08/2022

      Hi Ms. ***** Thank you so much for your feedback. I am happy to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromKathryn H

      Date: 11/04/2022

      5 stars

      Kathryn H

      Date: 11/04/2022

      Great customer service! Problem solved. Hassle free. Courteous, fast, prompt reply.

      Highlights for Children, Inc.

      Date: 11/07/2022

      Hi Ms. ******** Thank you so much for your feedback. I am happy to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromKelli M

      Date: 11/03/2022

      5 stars

      Kelli M

      Date: 11/03/2022

      Excellent customer service using the online chat forum. Quickly answered mt concerns.

      Highlights for Children, Inc.

      Date: 11/04/2022

      Hi Ms. ****** Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromTammy K

      Date: 11/02/2022

      5 stars

      Tammy K

      Date: 11/02/2022

      I would recommend Highlights to everyone that has children!! What an awesome company!!Customer service was very helpful!!1

      Highlights for Children, Inc.

      Date: 12/13/2022

      Hi Tammy! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!
    • Review fromKatherine A

      Date: 11/02/2022

      5 stars

      Katherine A

      Date: 11/02/2022

      Great customer service overall! No hassles and no trying to resell upon cancellation.

      Highlights for Children, Inc.

      Date: 11/11/2022

      Hi *********! Thank you so much for your feedback. I am glad to learn we provided you with great customer service. Thanks for being a ********************** customer!
    • Review fromVirginia D

      Date: 11/01/2022

      5 stars

      Virginia D

      Date: 11/01/2022

      The wait for the live chat was quick. The associate was able to look up my account and cancel one of my subscriptions. Thank You

      Highlights for Children, Inc.

      Date: 11/02/2022

      Hi Ms. ********* Thank you so much for your feedback. I am happy to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromRosemary V

      Date: 10/26/2022

      5 stars

      Rosemary V

      Date: 10/26/2022

      ****************** for ***************************** response from customer service on my subscription questions. Thanks *****!

      Highlights for Children, Inc.

      Date: 10/27/2022

      Hi ********! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

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