Business Profile

Gas Station

Speedway, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Speedway, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

162 total complaints in the last 3 years.
66 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:02/12/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Two employees ******** and **** helped me with some points to purchase some power steering fluid and cigarettes from a $45.00 gift card purchase but in helping me my over 70000 points I only was left with a chili gift card and the $45 card was all I was given and all my points disappeared I went back talk to the acting manager and showed him my phone and proof of everything I said and they told me it was ******** and **** and I hate for a person to take from me for No reason at all it was wrong after seeing that a former resident of mine I hadn't seen in years works there
Business Response
Date: 02/14/2024
Good morning,
Please see below the email sent to the customer as well as an attachment of the customers points used for her transactions.

Thank you,
**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ |*Email: ********************

Good morning ******,
Thank
you for contacting us regarding your Speedy Rewards account.

Please
be advised that after conducting a thorough investigation of all available
resources, we respectfully deny responsibility for your missing points. I have
attached a breakdown of your points redeemed vs the dollar amount that was
loaded onto a $45.00 Speedway gift card and $25.00 that was loaded onto a
Chilis gift card. If you have any questions or need any further assistance
please let me know.

In
the future please call our Customer Care Team @ ************ Monday - Friday
7:30AM - 8:00PM, Saturday and Sunday 8:00AM - 5:00PM (EST) for further
assistance.

Thank
you for taking the time to share your feedback with us and for being one of our
valued customers.

Kind
Regards,

**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ |*Email: ********************
Customer Answer
Date: 02/15/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Lete sincerely apologize for the error I made I found the mistake after a breakdown Please Sincerely apologize to the company and the two employees for my overlooked mistake To ******** and **** at speedway on Lee Highway and again my apologies from ****** *******

Sincerely,

****** *******
Initial Complaint
Date:02/07/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I passed by this station in the morning on the way to work at the price was 2.92/gallon, at my lunch I pulled in to get gas, as the sign at the street said the same price. After pumping gas, I got my receipt and noticed it said 3.14/per gallon as what I just paid. I went inside to the cashier and asked about it, and he said the price must have changed and I said but the sign says 2.92, he said it gets changed somewhere in Texas and he can't do anything about it. I got in my car and as I was driving out, I looked at the sign again and actually WATCHED it change to 3.19! When I pumped MY full tank of gas the advertised price was 2.92, plus I get a 5 cent discount with my speedy rewards card. I understand that the price changes randomly, but when I take 10 minutes to pump gas, go inside and question the cashier, get back in my car and drive off and watch the sign change..I think I should get the advertised price. If the company is going to change pricing, it should be done on the BIG GIANT SIGN at the street first....then at the pump. I feel like I was "robbed" and nobody will care. I mean it's less than a 5 dollar bill in pricing, but it's the principal of it. Bait and Switch is what they called it when I was growing up.
Business Response
Date: 02/15/2024
Good morning,
Please see below the letter mailed to the customer.

Thank you,
**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ |*Email: ****.******@7-11.com

February
15, 2024

***** *****
*** *** ** **
*** ************* ** *****

SpeedwayCase #:**************

Dear *****,

Thank you for contacting us regarding our store located in Dover,
OH.

Please be assured that the appropriate management personnel
have been made aware of this issue, which will be researched further. Due to
any inconvenience, we have credited your entire fuel transaction of $41.14 to
your Mastercard. Please allow 3 to 5 business days for the credit to appear.

We apologize for any inconvenience that this incident may
have caused you.

Thank you for taking the time to share your feedback with
us, and for being one of our valued customers.

Kind Regards,

**** ******
Customer Satisfaction Specialist

Customer Answer
Date: 02/15/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *****
Initial Complaint
Date:02/06/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
ON 01/12/2024 I PURCHASED WHAT WAS TO BE REGULAR GAS, 12.643 GALLONS AT A TOTAL OF $34.00 FROM PUMP 4 AT SPEEDWAY STATION #*******, **** ** ******* ** ****** ********* **** **********. THE TRANSACTION #WAS ******. I THEN WENT TOWARD MATION, OHIO APPOX 20 MILES NORTH ON US23. A FEW MILES BEFORE I GOT TO MARION MY CAR STARTED TO MISS RUN RUFF AND ALMOST DIED ON THE HIGHWAY. I GOT OFF US23 MARION EXIT STATE ROUTE 95.I WENT TO THE HYUNDAI DEALER THAT WAS ABOUT 3 TENTHS OF A MILE. MY CAR IS A 2020 HYUNDAI PALISADE WITH 63735 MILES ON IT. THE DEALER INSPECTED IT FOUND THE LIQUID IN THE GAS TANK WAS NOT GASOLINE THE SPECIFIC GRAVITY WAS TOO LIGHT. THEY DRAINED ALL THE LIQUID AND PUT GAS IN THE TANK ENOUGH TO GET TO THE DUKE STATION TWO DOORS DOWN. I HAD CALLED THE SPEEDWAY STATION TO LET THEM KNOW SO THEY COULD SHUT DOWN THE PUMPS UNTILL THEY COULD FIND OUT WHAT WAS GOILG ON. I ASKED FOR THE MANAGER THE FEMALE SAID SHE WAS THE MANAGER. AFTER I TOLD HER WHAT WAS GOING ON SHE TOLD SOMEONE ELSE SOUNDED LIKE A MALE TOLD HER TO HANGUP. SHE DID I TRIED SEVERAL TIMES TO CALL AGAIN NO ONE WOULD PICK UP. I CALLED THE CORPRATE OFFICE ON MONDAY THE 15 JAN. TOLD THEM ALL THE INFO INCLUDING THE DEALER INFO. ON THE 16TH I GOT A LETTER STATING THEY WERE LOOKING INTO IT, ON THE 30 I GET A LETTER STATING THEIR INVESTIGATION SHOWED NO PROBLEM WITH THEIR GAS. I CHECKED WITH THE DEALERSHIP AND NO ONE ASKED FOR A COPY OF THE INVOICE. I AM JUST ASKING FOR A REFUND FOR THE NONGAS THEY SOLD ME AND THE COST AT THE DEALERSHIP TO GET THE NONGAS OUT. THE NONGAS WAS $34.00 THE REPAIR WAS $198.41 PLUS 4% SURCHARGE OF
$7.94 BTINGS THE TOTAL TO $206.35. BELOW ARE ALL RECIPTS FOR EXPENCES. I DID NOT WANT PAID FOR THE TIME IT COST ME. JUST WANT IT MADE RIGHT
Business Response
Date: 02/06/2024
We have conducted a thorough investigation when notified of a potential issue. Please be assured that our quality control procedures exceed the standard set by our industry. Quality controls are monitored at terminal storage, truck transports, and at our stores. Each and every day the product in our underground storage tanks are tested for any trace of product contamination. When reviewing the records for this particular store, there is no evidence to suggest that our product did not meet our standard of high quality.
In conclusion of this thorough investigation, we do not believe that our fuel is the cause or source of the mechanical problem that you experienced, and therefore, cannot assume responsibility for any expense you may have incurred.
Customer Answer
Date: 02/06/2024
MY CAR HAS RAN FINE AFTER THEY REMOVED THE LIQUID. ALSO I HAVE A SAMPLE OF THE LIQUID ABOUT A QUART.
Customer Answer
Date: 02/06/2024

Complaint: ********

I am rejecting this response because:
THE CAR WAS TAKEN TO A HYUNDAI DEALERSHIP GARAGE APPOX 20 MILES FROM WHERE THE PURCHASE WAS MADE . THE GARAGE TESTED THE LIQUID IN THE TANK AND FOUND THE SPECIFIC GRAVITY WAS TOO LIGHT TO BE GASOLINE, IT DID NOT SMELL OR LOOK LIKE GAS.

Sincerely,

***** ********
Business Response
Date: 02/07/2024
Our investigation found that all
systems were operating correctly with no issues of product contamination. The
store sells an average of 195,620 gallons per month and has not had a claim
opened concerning product quality in the past six years. We respectfully deny
responsibility for any damage the customer may have incurred.
Initial Complaint
Date:02/01/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
For several months, the amount of rewards points added to my account has been well below what they should add to me. I have the Speedway credit card, and the terms and conditions indicate that I will receive 50 rewards points for every dollar purchase plus the rewards points for the amount of gallons. In my last transaction, I bought gas with my Speedway credit card for $20.47, and it added 128 rewards points, much lower than I should have gotten. I have communicated with several Speedway agents via email for several months, and the last agent who assisted me was Mona. On January 23rd, she sent me this email: “I will have to open a new case; you will need to let the new specialist know once they contact you.
I can't do any more with this case,” without any apologies for the situation.
From that moment until today, February 1st, no one has contacted me. It’s frustrating.
Business Response
Date: 02/01/2024
Our case number ************** was opened for this customer on 1/21/24. Another case, **************, was subsequently attached to the first claim on 1/24/24. On 1/27/24, we mailed a letter to the customer requesting copies of all the receipts in question. Since 1/27 was a Saturday, the letter would not have left our office until 1/29, so the customer likely has not received it yet, and certainly there has not been time for the receipts to be received by us.
Once the receipts are received, they will be reviewed by the representative handling the customer's claim, and any rewards points owed to the customer will be added to his account.
Initial Complaint
Date:01/18/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On December 23, 2023 I bought a $25.00 ****** food gift card from the Speedway located at **** * ***** ************* ** *****. I sent it off in a Christmas card in the mail and the post office either lost or stole it, but they won’t do anything about it. I contacted Speedway corporate on January 5th, 2024 via their online “contact us” form to request a copy of my original receipt if they have it. I need to try to get either the gift card number to see if it has been used, or to see if the company (******) will replace it and have not heard anything back from Speedway as of today (1-17-2024) regarding the receipt or print-out of the transaction or anything. I need Speedway to contact me regarding this.
Business Response
Date: 01/19/2024
To whom it may concern,
Please see below the email sent to the customer along with an attachment of the transaction information needed for this sale. We do request that in the future the customer call our Customer Service for assistance at ************ Monday - Friday 7:30AM - 8:00PM (EST), Saturday and Sunday 8:00AM -5:00PM (EST) rather than filing a claim with the BBB.

Thank you,
**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ |*Email: ********************

January 19, 2024

SPEEDWAYCASE# **************

Hello ********,

Thank you for reaching out. I'm sorry to hear your ****** gift card has been lost in the mail. I have attached a snapshot of your transaction information for the purchase of the $25.00 ****** gift card you purchased on 12/23/23. Unfortunately, I am not able to pull an actual receipt, but the attachment has all the information on it as a receipt would. For future if you have any questions or need any assistance please contact our Customer Service at ************ Monday - Friday 7:30AM - 8:00PM (EST), Saturday and Sunday 8:00AM -5:00PM (EST) rather than filing a claim with the BBB. Please let me know if there is anything further that I can assist you with.
Have a pleasant evening.

Thank you,

**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ |*Email: ********************

Customer Answer
Date: 01/22/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *********

Sincerely,

******** ******
Initial Complaint
Date:01/17/2024
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I went to the Speedway Gas at **** ********* *** ************* ** *****, price on their sign read $3.11. Pulled up to the pump and got gas and saw it was at $3.19. I choose that station due to the lower price. Advertising one price and charging another is false Advertising. There on 3/16/2024, time on receipt is 5:08 PM.
Business Response
Date: 01/18/2024
Good morning,
A case has been opened for this claim. Please see below the letter mailed to the customer.

Thank you,
**** ****** | Customer
Satisfaction Specialist
*** ******** ****** ***** ** *****
'Phone: ************ **Email: ********************

January
18, 2024

******* ****
**** ***** **
************* ** *****

SpeedwayCase #:**************

Dear *******,

Thank you for contacting us regarding our store located in Indianapolis,
IN.

Please be assured that the appropriate management personnel
have been made aware
of this issue, which will be researched further.

We apologize for any inconvenience that this incident may
have caused you. I am enclosing a $5.00 gift card which I invite you
to redeem at any one of our Speedway locations.

Thank you for taking the time to share your feedback with
us, and for being one of our valued customers.

Kind Regards,

**** ******
Customer Satisfaction Specialist

Customer Answer
Date: 01/18/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Acknowledgement and commitment to doing better. Thank you for responding.

Sincerely,

******* ****
Initial Complaint
Date:01/10/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I stopped for gas at the Warren Speedway between Van Dyke Rd and Mound Rd Sunday, January 7, 2024.
I enter my Speedway "Alt ID" and then I inserted my Debit card into the card reader at the pump. I pressed the 87 grade button and squeezed the handle and immediately (BEFORE any gas was pumped) the screen read "sale canceled" and then another message said "wait, pump is busy" and then the screen went back to the previous customers's sale. I got back into my car to check my account on my phone and found out that Speedway charged me $64.64 (which was ALL the money I had in my account!) and I did NOT get one drop of gas!
I went inside the store to tell the clerk and the obnoxious, rude clerk told me "there is nothing I can do about it!" I told her that I needed to talk to her manager right away, that the pump charged my account the entire balance in my checking account and that I wanted my money back immediately. The manager repeated the same nonsense the clerk spewed that she could "NOT do anything about it" and the "manager" unbelievably blamed my bank for the overcharge! The draining of my bank account was NOT my bank's doing. My bank does NOT pre-authorization ANY amount for pay at the pump! The Speedway gas pump charged me my entire account balance and NEVER turned the pump on! The fact that both the clerk and the so-called manager thought it was okay that the pump malfunction and I should be out $64.64 for absolutely no product tells me this wasn't the first time this gas station defrauded a member of the public. The Speedway employees and the malfunctioning gas pump stole my money and will NOT return my money to me or my bank card! I've NEVER had a problem paying at the pump at a Speedway until this new location in Warren, Michigan. The most crooked, irresponsible people! The equipment is malfunctioning and whomever the owner is, he/she deserves to be shutdown! If I had $1,000 in my account, would they still blame my bank, not their malfunctioning gas pump?
Business Response
Date: 01/12/2024
I attempted to reach out to the customer but was unsuccessful so I left a voicemail. I apologized to the customer for the inconvenience of having her money tied up in a Pre Auth hold. I also explained to the customer that I was unable to find the transaction with the details provided and asked that she call back into my line directly or the Credit Customer Service so that we may find a solution to her issue.
Initial Complaint
Date:01/02/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Well, I was trying to have 2 rewards. Accounts merged with this company. And they refused to do that because their system has been in the process of being upgraded since april of twenty twenty Three And the representative I spoke to RO Bert a was very rude, answered the phone in a professional manner, but was rude when I told her what the increase was and then her supervisor Jessica was very rude inside. But I don't like what she's telling me and basically I shouldn't be calling her unprofessional. And she was claiming she wasn't unprofessional. And we were going back-and-forth and not coming to a resolution. So they're telling me to wait. God knows how long. To have this issue resolved or this increase result of mine. They have been very unprofessional for more than 2 years. To me and I would like to have this address with the business. And someone possibly higher than a supervisor if need be because this needs to stop with the supervisors at corporate and the agents.
Business Response
Date: 01/02/2024
Dear BBB,
As explained to the customer by the Speedway call center, once he has used his new card then we can move points from his old account to the new one. Our system has limitations and requires a new account to have activity in the way of a purchase in order for the Customer Care team to assist with any alterations made to the account.
Thank you,
Speedway Customer Care
Customer Answer
Date: 01/12/2024
Please close this complaint
Initial Complaint
Date:12/26/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I visited this location on 12/24/2023 looking for a phone charger. I told the representative behind the counter that I may not need it if I find my own, and asked if I could return the item if that was the case. He said yes and provided me with a receipt. When I got back to my hotel, I found my cord and returned the next morning with the one I purchased unopened and the receipt in hand. The woman behind the counter was incredibly unprofessional and told me they won't accept my return. I want my money back.
Business Response
Date: 12/26/2023
To Whom It May Concern: Please know this issue has been addressed and a case was opened in our office in order for the customer to receive a refund. Thank you for bringing this to our attention. We will be in contact with the customer.
Thanks again, Speedway Customer Service
Initial Complaint
Date:12/26/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My wife purchased gasoline and a car wash at a Speedway gas station in Stillwater, MN (store # *******). Her left exterior mirror was completely damaged in the care wash bay. As soon as we notice the damage, I later went back to the store (approx. 1.5 hours later) and entered the car wash bay with a gas station employee (Lisa), and together we found the top of the mirror assembly completely broken. I have a signed written statement from the employee stating these facts.

I called an 800# the employee gave me and called the number at the store location. I spoke with someone who recorded the incident. He indicated that this matter would be investigated and that there are cameras to justify this matter within the property, outside the car wash bay, and inside the car wash bay. I later received an email, then called and spoke with ******* ******--Customer Service Property Damage Specialist. She assured me the matter would be handled professionally, and that there were cameras that would be easy to validate the claim. She asked for an estimate, so I called Toyota Service near me, and sent an estimate thru their portal for approx. $700 for parts and installation. Then, I did not hear anything, reached back out to ******* via email, and she said I would receive a letter.

Then, I received an letter about 12 days later that they assume no responsibility and that they found no problems or issues with the car wash, but provided no facts or any details whatsoever.
Business Response
Date: 12/26/2023
A thorough investigation was completed and the customer was provided with a letter of determination as follows:
December 04, 2023

******* ******
*** ****** *** *
*** ***** ** *****

Speedway Case #: **************

Dear ******* ,

Thank you for making us aware of the incident that occurred at our Car Wash located in Stillwater, MN.

Although this was an unfortunate incident, we cannot assume responsibility for what occurred. We found no problems or issues with the Car Wash on the date of the incident.

We appreciate your business and thank you for being one of our valued customers.

Kind Regards,

******* ******
Customer Service Property Damage Specialist
Customer Answer
Date: 12/27/2023

Complaint: ********

I am rejecting this response because:
I already have this information per the letter I received from Speedway. This response from Speedway contains no real information. Furthermore, the letter contains not proof that they are not responsible. Simply stating they found not problems does not imply something did not happen. As mentioned, representatives from Speedway mentioned there are video cameras. I recommend video confirmation entering, in the car wash bay, and exiting.
Otherwise, i have written statement, as already mentioned, that an employee entered the bay with me, together, and we found a piece of the mirror in the bay, and broken.
I still request payment for this incident. Any more time spent on this, I am going to recommend additional payment for my time.
Regards,
******* ******
Business Response
Date: 01/03/2024
We complete a thorough investigation and evaluation of
all claims reported to our corporate office. The evidence
showed that the car wash was not the cause for the incident. Evidence may be
obtained through a subpoena.
Customer Answer
Date: 01/03/2024

Complaint: ********

I am rejecting this response because it appears Speedway LLC prefers to make this a legal matter vs. a simple matter. I am confident that something happened in the car wash bay that damaged the mirror. The good news, as I see it, Speedway LLC is not taking this responsibility seriously, yet has information to prove they are not negligent. Such a subpoena will bring forth their dishonesty in court.
Again, I am surprised by their stance, while making this very difficult for me, both in time and money.
In conclusion...I do, in fact, reject their response. I am confident they can easily validate the situation, but prefer to make this situation difficult--which is not appreciated.
Sincerely,

******* ******

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Speedway, LLC is NOT a BBB Accredited Business.