Internet Services
Cleo CommunicationsInformation and Alerts
Service Area
- Hancock County, OH
Important Information
Additional Info
Consumers who submitted complaints about this business (Cleo Communications), provided BBB the contact information they had for the business.
BBB then forwarded the complaints to the business. BBB also requested background information from the business, but the business declined to provide it and declined to respond to the complaints. As a result, BBB may not have current information about the business.
A pattern of complaints has developed in which consumers report ordering and paying for hot spot service, laptops or tablets from this company. Complainants told Better Business Bureau that they ordered from this company because the company participates in the Emergency Broadband Benefit Program.
Per the Federal Communications Commission (FCC), Cleo Communications is NOT a provider of the EBB Program.
Consumers who have not received the product or service paid for from this company, can also file a complaint by going to the FCC website at consumercomplaints.fcc.gov
Customer Complaint
While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that it will not accept or respond to complaints forwarded by BBB. The company told BBB to not contact them. They will not reply to BBB complaint system.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.