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Business Profile

Mason Contractors

The Honest Chimney Company LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromWanda H.

    Date: 03/06/2025

    5 stars
    We needed a new insert for our ventless gas fireplace. The Honest Chimney Company was amazing! ***** and ******** took care of it for us , and they were fabulous to work with. I highly recommend them! Give them a call. You will not be disappointed
  • Review fromReta B

    Date: 01/10/2025

    5 stars

    Reta B

    Date: 01/10/2025

    Highly recommend. Went above and beyond to complete a difficult task. Honest, reliable, hard working.

    The Honest Chimney Company LLC

    Date: 01/11/2025

    You guys are truly a blessing. This means so much to us. Please dont hesitate to reach out if you need anything else. God Bless
  • Review fromCheryl L.

    Date: 09/22/2024

    5 stars
    ***** of Honest Chimney did a wonderful job of transforming our brick Chimney to stucco.we are I will gladly refer him to anyone.Very reliable service and a very hard worker
  • Review fromED

    Date: 04/12/2024

    5 stars
    Fantastic customer service and great work. Dealing directly with owners who have been in the trade decades is rare. They did excellent work and when my chimney was in worse shape than I thought and needed more work, I got detailed photos of the issues. This let me see that there was actual damage what needed to be replaced. They then gave me detailed photos of the work completed. Really goes above and beyond what you normally get. I can't get up on the roof to see what's wrong with the chimney or inspect work after and the upfront honesty and commitment to quality was really reassuring. I've had several neighbors have work done and everyone has had the same positive experience.
  • Review fromJennifer T.

    Date: 10/14/2023

    5 stars
    We had the Honest Chimney Company out today and the technician was extremely professional and trustworthy and worked in the rain. They were quick to schedule and didnt pressure sale us for services we didn't need and frankly were one of the most honest and pleasant home maintenance companies I've had the pleasure to work with.
  • Review fromBob F

    Date: 08/24/2023

    5 stars
    Jason and Karianne were so awesome with their sincere customer service. Jason was like a detective in tracking down a CO leak in my hot water venting system, that other inspectors couldn't find. He inspected my chimney stack and showed me a real-time video made with a camera that he dropped down the vent from the roof. A broken/defective pipe was replaced and Jason even taped all seams with some aluminum duct tape. A real perfectionist and caring professional installations. He was literally a life-saver since the carbon monoxide detector told us to evacuate!
  • Review fromLes S.

    Date: 04/21/2023

    5 stars
    Can't rate highly enough for courtesy, honesty, expertise, helpfulness / information.
    I will definitely have them come out every year to examine status, and also will be having them install a chimney liner. Jason and his wife are pure gems. You cannot do better than have them help you maintain your home.
  • Review fromMDM

    Date: 04/15/2023

    5 stars
    Highly recommend The Honest Chimney Company. The high level skill set coupled with the integrity and fair price we received are so appreciated. If one needs masonry, I suggest calling The Honest Chimney Company for a meeting and quote.
  • Review fromAmy O.

    Date: 02/07/2023

    5 stars

    Amy O.

    Date: 02/07/2023

    Very satisfied with the work. Responsive to answer my questions and address the work needed. Would definitely use again

    The Honest Chimney Company LLC

    Date: 02/07/2023

    It was a pleasure working with you Amy! Thank you for being such wonderful customers! We appreciate you greatly! Don’t hesitate to contact us in the future for your chimney cleanings or any other masonry needs. Best wishes to you and your family!

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