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Business Profile

Stair Lifts

Leaf Home Stair Lift

Reviews

This profile includes reviews for Leaf Home Stair Lift's headquarters and its corporate-owned locations. To view all corporate locations, see

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Leaf Home Stair Lift has 36 locations, listed below.

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    Customer Review Ratings

    2.17/5 stars

    Average of 114 Customer Reviews

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    Review Details

    • Review fromJackie F

      Date: 09/06/2023

      4 stars

      Jackie F

      Date: 09/06/2023

      I had my bathroom and shower replaced. Leaf Home Safety Solutions did a timely and excellent job. From the sales lady, ******** to the project manager ****. The contractors were friendly and professional and clean. I would recommend to my Friends at any time.

      Leaf Home Stair Lift

      Date: 09/08/2023

      Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation, ************* 
    • Review fromKara M

      Date: 08/24/2023

      1 star

      Kara M

      Date: 08/24/2023

      So calls every days, multiple times a day. Wont stop reaching out. Blocked multiple numbers from them. Terrible customer service. DO NOT USE THIS SERVICE!!!!

      Leaf Home Stair Lift

      Date: 08/30/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Please Add to DNC List" in the subject line, and our team will be happy to assist you directly. 
    • Review fromKeith F

      Date: 08/17/2023

      1 star

      Keith F

      Date: 08/17/2023

      Stop fn calling me!!!!!! I have blocked you many times why on earth anyone would do business with such practices make no sense.

      Leaf Home Stair Lift

      Date: 08/18/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromAnthony L.

      Date: 08/15/2023

      1 star

      Anthony L.

      Date: 08/15/2023

      The work was not of quality (shoddy at best) as advertised and OVERPRICED. They take advantage of older consumers to get paid and not solidify quality work performed. DO NOT even bother with this company and their foreign contractors. They will do a half job but charge heavily for simple small bathrooms. Seriously predatory at this point. I have email them twice already and with no answer. Integrity is not within their vocabulary.

      Leaf Home Stair Lift

      Date: 08/16/2023

      We want to make sure our customers get the service they need, *******. Without having your full account information, we are unable to escalate with our support team. Please reach out to us at ************ or email **********************************. 
    • Review fromStephanie B

      Date: 08/15/2023

      1 star

      Stephanie B

      Date: 08/15/2023

      Same issue with non-stop robocalls! I believe they got my number through Angi's list. Note to the company - telling people to update preferences through email is not the solution. Stop this behavior or a class action lawsuit will be filed, and I bet we win BIG!

      Leaf Home Stair Lift

      Date: 08/16/2023

      Our intention is to make your life easier when searching for home improvements for your home We put in the work, so you dont have to! If you would like to adjust your communication preferences, please email us at ****************** with your name and phone number, along with Adjust Calling Preferences in the subject line so that we may help you directly. 
    • Review fromMary S

      Date: 08/14/2023

      1 star

      Mary S

      Date: 08/14/2023

      They will not stop calling, and from different numbers every time so even blocking them doesn't work. Their responses to reviews keeps saying "oh call this number or email this address and we'll stop calling you" and it does not work. Still getting calls at ridiculously early hours of the morning, including Saturday mornings.

      Leaf Home Stair Lift

      Date: 08/15/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromMckenzie D

      Date: 08/04/2023

      1 star

      Mckenzie D

      Date: 08/04/2023

      My issue is the same as everyone else's. My phone and my friend's phone has been ringing Non-Stop. We never even asked for a quote we have no idea how they got our numbers and we tell them on the phone to leave us alone and they tell us they remove our numbers and then we got a call 14 minutes later. I've sent email after email with no response for my friend's account and at this point we have discussed legal action. I feel like with how many complaints there are we have a good chance at possibly getting a class action suit for harassment . Looking at the reviews of the people they did service it looks like there's even more disgruntlement there I don't know why this company is allowed to still operate.

      Leaf Home Stair Lift

      Date: 08/09/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting, ********. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromAnna A

      Date: 07/31/2023

      5 stars

      Anna A

      Date: 07/31/2023

      Im late in posting this review, but I wanted to say how pleased we are with our walk-in shower. We absolutely love it! **** was awesome, stayed true to his schedule. He said he would be here 3 days and he was, he cleaned up at the end of each day. Totally professional. I have recommended Leaf Home to many family and friends. Thank you for a job well done!!The **********.

      Leaf Home Stair Lift

      Date: 08/01/2023

      Customer's like you make our job a pleasure, ****! Thank you so much for sharing your experience with us!
    • Review fromKaren B

      Date: 07/17/2023

      1 star

      Karen B

      Date: 07/17/2023

      They got my phone number though ****'s list. They called my 14 times within a few days and aren't even within a 100 miles from where I live.I have blocked them but still getting calls

      Leaf Home Stair Lift

      Date: 07/20/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly.
    • Review fromJim B

      Date: 07/16/2023

      1 star

      Jim B

      Date: 07/16/2023

      Will not stop calling even after I informed them to stop calling. Blocked numerous numbers but they still continue to call. How many reviews does it take stating the same thing before something is done about this company. Maybe legal action for harassment should be taken.

      Leaf Home Stair Lift

      Date: 07/17/2023

      Thank you for your feedback, ***. We have requested your information to be updated in our system.

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