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Business Profile

Dumpster Services

AJ Clark Removal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/21/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had an accident with our camper and the police called a towing company to help clean it up. The towing company and AJ Clark removal have charged an excessive amount for removal. This was a situation we could not call someone our insurance suggested and these people have taken advantage of us by charging an insane amount. We paid $6000 to have dumpsters removed and dumped but are still being charged a daily fee because they are sitting on a property. He will not return calls or provide additional information.

    Business Response

    Date: 11/09/2022

    Took complaint down for business via phone TD **********

    The consumers camper that he cleaned up in the middle of the roadway in Marysville. Her insurance couldn't recommend a thing. She paid $6000 hauled away, he states he hasn't received anything. Towed is fighting with her due to no response from insurance. If the towing company releases the dumpsters they have nothing for the insurance to look at. He does know why the insurance company is not working with the towing company. His hands are tied with the dumpsters. The storage fee is between her and the towing company. He cannot retrieve his dumpsters until the towing company empties them. He does not know if the insurance has looked at the camper yet but her issue is with the towing company and insurance company as they have not paid anything. He also stated that the towing has taken legal action as of now. He cannot get rid of the camper until the insurance steps in. Suggestion is to reach out to the insurance company to figure this out

AJ Clark Removal is NOT a BBB Accredited Business.

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