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Business Profile

Insurance Companies

SR22 Bond of Ohio
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aug 4 2023
    $157.12
    Sr22 bond of Ohio
    I put in my card number and as soon as the payment through the next screen that popped up said there was a technical problem but the payment went through successfully, at the same time a **** ***** number popped up on my phone and when I answered it , it was the owner ***** saying that since it was Friday that their I.T. guy was having issues with payments going thru and to not try to do it again. But when I told him that it said that the payment through he acted shocked. He said to wait a few minutes and not too call him but to text him back and he would have a answer. So I called the customer service number and there was no answer. I tried texting him and this was the answer I received, I sent you the text screenshot.I read reviews and found out other people were scammed.

    Business Response

    Date: 08/04/2023

    we are sorry that the companies software was not working at the time you did this but it is out of our control. your bank account has not been charged that is the problem with the software . we do not scam people and can only do as well as we can with the technology that is availaible thanks brian

    Customer Answer

    Date: 08/04/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thank you so much 



    Regards,



    ******** ******




SR22 Bond of Ohio is BBB Accredited.

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