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Business Profile

Concrete Contractors

Dennis May Concrete & Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business did not return to remove the concrete frames around the walkway for several months. I had to hire another contractor to remove the frames. The other contractor ******** ******** came out and removed the frames and added soil to the needed area at a cost of $475.00.

  • Initial Complaint

    Date:10/16/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Job A: (Work never done) Contracted to replace driveway step & upper sidewalk path between front porch and lower mid sidewalk area. Paid $2500 down payment No work started 0 cancelled job - requested refund of $2500 down payment - never received downpayment back!Job B: Paid $1000 down in April 2024. He poured sidewalk 9/16/24! Never returned to remove forms, construction barriers or repair/clean lawn edges with soil, etc. Paid full balance $1000 to him on 9/16/24. He said forms could be removed within 2 days - have not seen him since.

    Business Response

    Date: 11/06/2024

    Dennis reports he's been in and out of the hospital. He's better now and will reach out to *****.  He will finish the 1st job this weekend if she'll be home, but he can't do the 2nd job.  He'll returned her money for the 2nd job. 

  • Initial Complaint

    Date:11/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 25 2023, I signed a contract for a concrete pad with footers. I was asked for half of the agreed money for the job up front to cover expenses for the job. The amount on the contract was $3950, and I wrote a check for $2000. He said the job would take a few days. This is November 7, 2023 and the job is still not done. All that was done was digging four trenches in my backyard. I have repeatedly tried to call and text to find out what the problem is but get no response. This has caused significant losses because I have not been able to build a shed to contain my belongings in so I can sell my house and clear probate. It is next to impossible to find a new contractor this time of the year to finish the project. The stress is now causing health issues. I want a refund so I can try to get something done by a professional. There is no excuse for not communicating with me and just abandoning the job.

Dennis May Concrete & Construction is NOT a BBB Accredited Business.

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