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Business Profile

Landscape Design

GreenScapes Outdoor
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for GreenScapes Outdoor's headquarters and its corporate-owned locations. To view all corporate locations, see

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GreenScapes Outdoor has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/16/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contracted with this company in 2022 to install an inground sprinkler system. At the beginning of April this year, I was advised by my subdivisions developer that one of the lines extended off my property onto the adjacent property. I sent three emails to the business owner advising him of the situation and asking him if he would accept responsibility and get the line moved. He did not respond to the first two emails. He did respond to the third one, merely stating that he was very busy. That was a month ago and I have heard nothing since.

      Customer Answer

      Date: 05/29/2024

      Thank you for your assistance. This matter has been resolved. 

      Customer Answer

      Date: 05/29/2024

      Consumer
      Most Recent Message
      Date Sent: 5/29/2024 12:41:50 PM
      Thank you for your assistance. This matter has been resolved. 

    GreenScapes Outdoor is BBB Accredited.

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