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Business Profile

Truck Bodies

Edmond Pickup

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/14/2021 I paid $3,347.33 for a LEER camper. Receipt number I211214275. It took 5 months to receive it. It turned out to have many structural problems causing the windows and doors to stay shut in addition to other structural issues. I took it back in Feb 22 and got a huge apology from the new owner **** about the bad experience with the previous owners. He promised he will make it up and will get me a new functioning LEER. They first said it will take 5 to 8 weeks, they then said 12 - 15 weeks, finally, ****, the owner whom I was in contact with over texts stopped answering me and they closed the business. You can file a claim on their website, which I did many times and never got any reply. I even sent **** a video of me filing that claim on their website and all I heard was crickets. Very bad experience with the business and the management. Now, this is the first step in getting back my money. I am sure I am not the first or last person that this business owes money to.

  • Initial Complaint

    Date:06/23/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 22 of ********************** with edmond pickup for a leer toppers costing $2,806.35.At that time they told me that it would be about 10 weeks lead time.Since then they have not answered any calls or emails. *** they have closed their doors and are marked as permanently closed on Google.We have been buy and are pretty sure my topper is on their lot but no one is there.

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January 23, 2023 I purchgased a camper shell for my truck with the understanding that it would not arrive until April3 to Apri17th. It has never shown up nor has the owner contaced me. I raised h*** till I finally got the manager to call me back with updates. It built, its ona trailer up north they wont ship it till the trailer is full blah blah blah. Well into june now and I tried to get this resolved and heard every story from new baby, mother in law was sick, etc. Now they have closed the store ***** they are trying to reolve suppply chain issues and left numbers and meial to contact. They do not respond to them either. It is my opinion that at this time, they are tucking and running wth my money and who know how many other peoples money.

Edmond Pickup is NOT a BBB Accredited Business.

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