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Business Profile

Hotels

Baymont By Wyndham Tulsa

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Evelyn B.

    Date: 10/17/2023

    The building is very run down there are broken windows and the ceiling is falling apart the hallway smells like mold and the staff as well as the owner are very rude I was charged one hundred dollars for my service animal and it is very unsafe to stay there the website is very misleading for this property there is no market and the pool is always down

  • TJ S

    Date: 04/01/2023

    I would give it a negative rating if I could. Checked in on the night of 3/31/23 for the weekend to attend an event in town. Upon checking in, the front desk notified me that the room is on the third floor, the elevator is broken, the door keycard system is broken, and an employee will have to let us in the room each time. There were no other rooms available in the hotel and upon checking, no vacancies at other hotel chains in the area. On 4/1/23 I went to take a shower and there was no shower curtain and there are hot electrical outlets in the room with no covers. I went to the front desk to ask for one and the only person on staff couldn’t speak English. While in the lobby, multiple customers were eating breakfast and stated they have had concerns as well and the manager will not talk to them. I left early for my event and called the property at 8:44am to speak with the manager. I was told none was there to help me and I could try on Monday. I left my information for the manager and asked that they call me. Not receiving a call back, I called at 5:30pm and was told the manager is there but will not speak to anyone. We were not notified of any physical plant issues upon booking or prior to checkin. Front desk staff are very nice but seem to have their hands tied by a manager/ franchise owner with no customer service and is obviously not educated or cut out for the hospitality industry.

Baymont By Wyndham Tulsa is NOT a BBB Accredited Business.

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