Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Estate Sales

The Rusty Trunk, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Sales.

Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRon Z

    Date: 03/03/2025

    5 stars
    We used The Rusty Trunk recently to help us clear out an 1800' house that father-in-law had used for his hoarding problem. All but 3 of the rooms were stacked- floor to ceiling- with boxes of ???Garage was stacked to ceiling- only had a small path to get to the door. He was moving into assisted living and we had approx ************************************** the house he rented. My wife and I were overwhelmed as we worked on it for 3-4 days and barely made a dent. We called 2 companies before we discovered ******************************* Trunk. Not only were her rates MUCH more reasonable- she promised to make the move out date- and she did with 4 days to spare. When she was finished the house was cleaner than I had seen it for 17 years! I highly recommend Rusty Trunk.
  • Review fromMonica G

    Date: 04/07/2024

    5 stars
    Another great experience with The Rusty Trunk! This time at ***************. Everyone was cheerful and helpful, but ******* was outstanding. My husband and I made a large purchase, and ******* took the time to help us like we were the only customers there. He even helped us carry the stuff we bought to our car. What a guy! We are two happy customers! ( :Thank you The Rusty Trunk and thank you *******! We will see you at the next sale! ****************
  • Review fromEmma S

    Date: 08/03/2023

    5 stars
    This company is fairly new, and personally I think they're doing a great job. The staff is helpful, personable, and some quite charming. I've had fun at their estate sales. If you have any suggestions, seek out ***** herself.. If she isn't at that sale currently, check in with a person on her staff, I'm confident they will be sure she gets the message and can very *********** a call within ***** hours. Check them out! Auntie Em
  • Review fromClaudia K

    Date: 05/01/2023

    1 star
    Very unprofessional company. I had several complaints but one really hurts and wont go away. We were out of town so our daughter stepped forward to help us out. She is a 13 year Army veteran of the Gulf war era. She was discharged with severe PTSD and put on several medications. The side effects of one of them is weight gain. The Rusty Trunk Staff saw my daughter once. We had several post estate sale issues. One being the Sunday 1-2pm FREE GIVEAWAY OF ALL REMAINING ITEMS. FREE!!! My daughter emailed them. Our observation and reaction must have hit home. This was my last response from the Rusty Trunk professionals > > Please ask bleep to stop texting me as she/he is not on the contract to discuss items. The refrigerator did not get sold and there were no items inside of it that said NFS. My staff dont drink, and if we come across alcohol in ANY of our sales, we have to throw it away due to legality. The Red Bulls were sold as well as anything else not marked NFS. I am shocked at the behavior being expressed. This was not a clean out and we dont clean things out. If there was anything left behind, in the refrigerator it can be tossed out. I am sure if my staff felt it was important to them, they would have grabbed it. I also hope that bleep doesnt ruin such an amazing experience with our success at your sale. I have blocked them from my phone and will please ask you to tell them to stop interacting with us. We followed the contract exactly as it was written. Thank you . I had no intention of letting my daughter see that text. But she did. The look on her face, when she apparently read she/he broke my heart, it is still with me. I will never recommend The Rusty Trunk of *********, **. to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.