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Business Profile

Towing Company

All Day Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for All Day Towing LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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All Day Towing LLC has 2 locations, listed below.

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    • All Day Towing LLC

      16800 SW Shaw St Ste B Beaverton, OR 97007-1976

    • All Day Towing LLC

      PO Box 2396 Clackamas, OR 97015

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/01/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 5/31/2024 we called All Day Towing to schedule a pick up time to get our sons motorcycle. We arrived at 4:45 at the ******** tow yard and the company told us the driver would be there in a few minutes. An hour later he had not arrived so we called again. The sign on the gate said we would have to pay an additional $47 after 6pm. The driver showed up at 6:01 and told us we needed to pay the after hours gate fee. He began yelling at my husband and I and threatened to leave us if we did not pay. I was able to get a hold of the dispatch person who I had on speaker phone that told the driver (the conversation was in Spanish even though both men spoke English) and the driver finally agreed not to charge us. Instead he began yelling at us to hurry up and told me not to talk to his wife (who was opening the gate for us) I asked his wife if I was being rude and she said absolutely not. Because I was very kind to her and explained we had been waiting an hour. The driver stayed in his truck while my husband and I struggled to move a very heavy motorcycle onto a trailer and this mans wife who he says is not an employee (but did all the work) stood in the sun and watched us struggle. I am a teacher and my husband is a police officer. We are kind people who patiently waited an hour and 15 min for a driver to arrive. To try and charge us one min past the after hours gate fee is bad business. To yell at us in an already stressful situation and then speak another language so we could not understand was also bad business. Foul language was used by the driver as well.

    • Initial Complaint

      Date:12/24/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      All day towing is withholding christmas presents that were in my nephews vehicle at the time of tow which was towed on December 19th 2023. The manager was very rude and would not allow my nephew the driver who was hit by a ****** priest to get his children's gifts from his truck, in time for Christmas.

    All Day Towing LLC is NOT a BBB Accredited Business.

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