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Business Profile

Lawn and Garden

Cascade Garden Equipment LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Phillip F

    Date: 01/29/2024

    Really bad experience with this store. The so-called manager - if she is indeed such, first messes up starting the warrant 3 weeks before I can pick it up, then did not commit to agreement of making it availabe to pick up on 12/22 around 1pm or earlier ( the cstore closed at nnon without warning), and better yet, she wanted me to pay for the time spent talking to me on the phone making the arrangments ( that she actually failed to keep) and for keeping the generator in store; so a charge for restocking would occur ( mind you that never left the store, was open or anything)....so laughable, pathetic and unprofessional. Feel sorry for the locals taht eventually sooner or later will become victims of this management. Beware and be alert; better yet, buy somewhere else if you can

  • Don C

    Date: 04/29/2023

    HORIBLE experience ! They are an authorized service establishment for Generac portable home generators, so I took my unit there for a required maintenance (valve adjustment). Somehow during the adjustment they broke the valve cover gasket and had to order a replacement. Before the part even came in I got a call to come and get my generator because they were not going to work on it anymore! Apparently the owner had decided that they were not going to service portable Generac home generators anymore and told the shop mechanic to stop ... they didn't even finish the job! Told me that I'd have to get a gasket myself and finish the maintenance myself ! Now I have a generator that is partially disassembled and have to look for another dealer to do the maintenance work ...

Cascade Garden Equipment LLC is NOT a BBB Accredited Business.

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