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Business Profile

Camping Equipment

Camping World of Hillsboro

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Camping Equipment.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/30/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sold our used Coachman Freelander to Camping World on Thu, March 27. Camping World has not paid the lender (*******) per the sales agreement and interest is still accruing daily.

    Business Response

    Date: 04/03/2025

    April 3, 2025


    RE:       **** ********/ BBB Case 23135017
                 Our Case  05360797

                 Camping World RV Sales, LLC (CWRV Sales) is in receipt of the above-referenced consumer complaint (the Complaint) recently filed with your office. We take all consumer issues very seriously and appreciate your office bringing this matter to our attention.    
                 CWRV Sales confirms communication with **** ********. **** ******** and **** sales have come to an amicable agreement. To that end, we consider this matter responded to.
                 Nothing in this correspondence shall be construed as an admission of fault or liability with any issues raised in the Complaint or statements made by **** ********.

                 Respectfully,  

                 CWRV Sales 

    Customer Answer

    Date: 04/06/2025

     
    Complaint: 23135017

    I am rejecting this response because:

    We saw the payment to US Bank for $24835.45 to payoff the camper loan, but our contract was for $26500.00 with Camping World. I have contacted Camping World to identify how the remaining $1664.55 will be disbursed, as I was told the $26500.00 would be paid to the lender and ******* have confirmed only the $24835.45 payment.

    Sincerely,
    **** ********

    Business Response

    Date: 04/14/2025

    April 14, 2025


    RE:       **** ********/ BBB Case 23135017
                  Our Case  05360797

                   Camping World RV Sales, LLC (CWRV Sales) is in receipt of the above-referenced consumer complaint (the Complaint) recently filed with your office. We take all consumer issues very seriously and appreciate your office bringing this matter to our attention.    
                   CWRV Sales provided confirmation to **** ******** that payment was sent to Us ******* that end we consider this matter responded to.
                  Nothing in this correspondence shall be construed as an admission of fault or liability with any issues raised in the Complaint or statements made by **** ********.

                  Respectfully,  

                  CWRV Sales 

    Customer Answer

    Date: 04/14/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **** ********

  • Initial Complaint

    Date:01/08/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an rv approximately 36 days ago upon delivery they informed me it had a small issue that they would replace the floor in a slide upon living in it for 2 weeks it started to leak profusely when I contacted camping world they insisted it was condensation after taking pics to other RV dealers and being told it was definitely a leak they still insisted it was condensation i asked to return it due to depleted value they refused i asked for a new comparable replacement they offered to up sell me I asked for a refund of diminished value they refused meanwhile i have been in a hotel and adding days by day due to them not committing to any resolution other than keeping me in the hotel but knowing any day I will be homeless die to their inability to make things right

    Business Response

    Date: 02/27/2025

    Attached, please find a response to the above mentioned customer complaint ********.

    Customer Answer

    Date: 02/27/2025

     
    Complaint: 22782794

    I am rejecting this response because:

    Sincerely,

    ********* ********* *******

  • Initial Complaint

    Date:01/23/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Camping World posted a trailer for $65999.00. I contacted them through the website and asked to purchase at this price. I have a screen shot of the date and price. Camping world raised the price by $12k, after I complained they dropped it to $71,688, still way above the advertised price. I believe this is against the law to bait and switch. I want to purchase at the advertised price. I sent camping **** the screen shot. I tried to upload it here, but the jpeg is too large.

Camping World of Hillsboro is NOT a BBB Accredited Business.

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