Reviews

This profile includes reviews for DaBella's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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DaBella has 66 locations, listed below.

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  DaBella

  3495 NE Aloclek Dr Hillsboro, OR 97124

  
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  DaBella

  4200 6th Ave SE Ste 309 Lacey, WA 98503-1043

  
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  DaBella

  1141 N Edison St Ste A Kennewick, WA 99336

  
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  DaBella

  10095 W Emerald St Boise, ID 83704-9754

  
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  DaBella

  1825 N Hutchinson Rd Ste 201 Spokane Valley, WA 99212-2458

  

Review Details

• Review fromBrandy J

  Date: 08/18/2022

  4 stars
  So far everything has been really good. ***** has been very helpful and understanding of our needs. Can't wait for our siding to be installed.The *********

• Review fromBrian H

  Date: 08/18/2022

  1 star
  Their two estimators/salesmen ****** and ******) did a thorough inspection of the roof, including from inside the attic, and the results were eye-opening!Great job talking about the products, the company, and the installers. Definitely up front on the costs and the expected work, not hiding anythin about costs. But wouldn't leave until we wrote a review on the two guys, who then took a photo of the review before they finally left.Check the reviews closely. You'll find they are almost exclusively written about the salesmen, possibly written while they are in the room with the reviewers, stating they needed to take a screenshot of the review "for their boss," when though the review could be checked online later. (He actually took a picture of my phone with the review on the screen.)Would not leave any type of estimate or paperwork when they left. When I mentioned emailing an estimate to us a couple times they ignored what I said and kept talking about the quality of their work.It reminded me of high pressure car sales tactics. I've walked out of dealerships for less pressure than they put on, but they were in our house.

• Review fromCynthia B

  Date: 08/17/2022

  1 star

  Cynthia B

  Date: 08/17/2022

  this ******/dabella home improvement outfit is for the birds.there are other professional companies that are out there doing good work, so past on dabella/****** home improvement because it's far from a he improvement.you will be sorry that you hired them!!
  

  DaBella

  Date: 08/26/2022

  Thank you for your honest feedback, *******. We are very sorry to hear this, and we are very interested in hearing some more details from you so that we can address the issues you faced. Would you be willing to contact us at ******************** when you have a chance so that we can learn what we can do better?

• Review fromBecky J

  Date: 08/16/2022

  5 stars
  ****** G and ******* K were very thoughtful and professional Dabella is an amazing company looking forward to working together.

• Review fromElana S.

  Date: 08/13/2022

  1 star
  Dabella sales rep ******************* came out to our home to give my husband a bid of almost $37,000 to replace our windows. This kid was scheduled to show up at 2pm and got here at noon, and when I home from work at almost 6pm he was still here! He tried to sales pitch me then when he couldn't get my buy in he became offensive. When he was leaving he had the audacity to ask my husband if he could call him if he ran out of gas, and my husband being the nice person he is told him yes. I am so glad I checked out Real Reviews because he out tight lied to me about them.I will not be doing business with this company.

• Review fromChloe G

  Date: 08/13/2022

  1 star
  I received a voicemail stating I was a finalist for the $15,000 sweepstakes. I hesitantly called back and the guy on the phone confirmed I was a finalist and that they wanted to send out a guy to take a look to make sure it was something that they could do. Once the guy got to my house, he tried to sell me on products and stated that by getting a quote, Id be entered into this years drawing for the sweepstakes. Very scammy sales tactics, not to mention, overpriced/inflated products.

• Review fromJoy C

  Date: 08/12/2022

  5 stars
  Being new to the area, I searched for a window replacement company and the first to respond to me was *********************** from DaBella. I was very impressed with the detailed explanation of the windows construction and performance. Dannyn was very professional and answered all my many questions at the visit and quite quickly through text messages.

• Review fromJo R.

  Date: 08/09/2022

  4 stars
  ******* looks beautiful! There were some miscommunications along the way, but ultimately, the issue was solved to my satisfaction.

• Review fromMatias L

  Date: 08/05/2022

  1 star
  Reps were at my home on 7/9 and were very insistent. I have read other reviews on the BBB website about aggressive sales tactics and I must agree as I saw it first-hand. I initially felt that they had reasonable prices (not the lowest as I had other bids) and decided to sign a contract with them on 7/9 and applied for their financing (which was approved on the spot). After contract execution, I was informed that some on would set up an appointment to come out to obtain final measurements prior to the fabrication of windows. I followed up several times as the vendor was not responsive after contract execution, I did not hear from them to obtain measurements and had to follow up several times as a result. 7/27 - received a phone call from the 'regional manager' I believe his name was ****** and he stated that he could not honor the contract that we had signed as the sales person classified one 8' window as a 'single' window, when it should have been charged as 'three' separate windows. They wanted to upcharge me ****+. Keep in mind that this conversation took place almost one month after contract execution, and DaBella charged a deposit, ran a hard credit inquiry, and held my $650 deposit without issue. When I reminded them that they signed a contract the manager stated that they wouldn't be willing to do the job for the agreed-upon price. This company does not abide by their contracts, which leads me to believe that I could also not count on any guarantees or promises they made while at my home (which im sure includes their "50 years to life" warranty". The contract itself also stated that they provide a " year DaBella Labor warranty, while they also claim a 50 year warranty on their windows and installation (which is a direct contradiction on the contract itself).

• Review fromZach P

  Date: 08/04/2022

  1 star
  After a cold-call, door-to-door lead generator came to our door, followed by a pushy phone call, two DaBella sales guys showed up to ostensibly give us a quote for some new windows, but what we actually got was a really hard sales pitch for what seemed like a really high price for three windows. After well over two hours when we declined to sign their contract, and made it clear that we weren't interested they started getting rude and wouldn't leave. Finally, my wife had to get intense with them before they finally left (they still sat out in their running truck in front of our house for another 20 minutes). I would never use this company as this business is clearly not working from a model of integrity or customer service just based on the rude, hard sales pitch they inflict on you just to get a quote. We felt harassed and if they show up again I will definitely NOT be letting them on my property. I would recommend using a smaller, local contractor where the owner of the business is directly involved over one of these large national companies.