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Business Profile

Gun Equipment

Optics Factory

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Optics Factory's headquarters and its corporate-owned locations. To view all corporate locations, see

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Optics Factory has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • todd t

      Date: 10/10/2024

      **************** is a joke. Quality of product is substandard. I continue to call them with no response to my voicemails and the emails back to me are sporadic. They said they would send me screws that failed and they lied as still not received.Will never do business with ADE Optics again and never recommend them and will tell all my firearms friends that I can due to poor customer service.

    • Jonathan B

      Date: 12/26/2023

      Ordered a part for my Taurus g3 and waited 2 weeks and still havnt received my item went to post office today and they said its just sitting there hasnt even been labeled so Im currently in the wind not knowing when my package is coming I sent email never got a response

    • Hector B

      Date: 04/09/2023

      Very poor customer service. I purchased an optic from them. The buttons from the sides fell off within a month and no use. I tried to get a replacement or it fixed through the company. They originally sent me a tracking number for a replacement but was canceled a week later. I have tried calling multiple times and multiple emails. No answer. Wasted $200... trash business... avoid them....

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