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Business Profile

Auto Equipment

Performance Chip Revamp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Equipment.

This business has 2 alerts

Important information

  • Customer Complaint:
    On September 01, 2021, Better
    Business Bureau was alerted to a business operating as Performance Chip Revamp,https://performancechiprevamp.com/, in Portland,
    Oregon 97286. The business specializes in selling Performance Chips for motor
    vehicles with promises that the modification will increase performance and
    enhance a vehicles fuel economy. Consumers allege the product does not work as
    advertised, some have received a box without parts, and the business is
    unresponsive to their requests for assistance regarding delivery and refunds.
    The business website advertises an address of P.O. Box 86099 Portland, Oregon
    97286.

    A search of records with the Oregon
    Secretary of State (http://records.sos.state.or.us/ORSOSWebDrawer/Recordpdf/7894668)
    revealed the business is licensed under the name PCREVAMP, LLC, the Business
    Activity is INTERNET CONSULTING, MARKETING AND SALES, the mailing address shows
    1295 OLD PEACHTREE RD SUITE 260 SUWANEE GA 30024, and the primary place of
    business is 5033 SE MARKET STREET PORTLAND, OR 97215.

    Research by BBB revealed the
    Market Street address is a single-family home located in a residential
    neighborhood.

    On September 07, 2021, and
    September 23, 2021, BBB reached out to Performance Chip Revamp via U.S. Mail,
    email, and by telephone however, as of October 20, 2021, the business has not
    responded. A telephone call to Performance Chip Revamp was returned however,
    other attempts at communication were unsuccessful and BBB was unable to reach a
    business representative.   

    Complaints can be filed with
    Better Business Bureau at www.bbb.org and the
    Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This same company took my money and didnt send my item. It shows delivered but, Ive checked with my neighbors and they havent found anything. Ive tried contacting this place via email and phone and no response.

  • Initial Complaint

    Date:01/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have requested a refund on a new part, and have not had contact forms nor phone messages answered. The business does not respond.

  • Initial Complaint

    Date:01/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 2nd I ordered an ECU chip from Performance Chip Revamp for $69.99. I received it and realized it is not what was advertised. I started emailing and calling the the company to get a refund on January 6th. After 4 days of sending emails I given up due to no response. Ive come to realize that this was a scam.

  • Initial Complaint

    Date:06/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a performance chip from performancechiprevamp.com. I recd the chip and sent it back unopened, wanting a refund. They emailed me once saying they would give a refund with shipping refund too. Then after the return was recd by them I couldnt get them answer numerous phone calls and emails. Finally 4 days after they recd the item back a man answered then hung up on me when i told him who i was. He wouldnt answer again. I am filing a fraud claim with my bank also.

  • Initial Complaint

    Date:04/04/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order the device over three months ago still have never received. It cannot contact any representative or employee that has to do with anything about the company cannot contact an owner. A lawyer has been attempting to contact several businesses in order to reach out to the owner looking for just my money back I dont care about the scam, but some people work for the money.

  • Initial Complaint

    Date:03/09/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've attempted to contact the seller on 5 separate dates via phone and email within 30 days of purchase. There has been no reply or response to any of my voicemails or emails. Apparently, numerous other unwitting customers have lodged similar complaints, stating the same issues I've experienced in ffffdealing with this company. PCR needs to honor its promise that "All returns are simple and straightforward for our customers.", and let me know where to return this unused item. This company should be investigated.

  • Initial Complaint

    Date:02/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    date of transaction - 12/27/22 paid $60 I didn't use the product but researched their return policy to ensure I qualified. According to their website I did however it was fishy when I noticed they didn't have a return mechanism. So I emailed 3 different emails and called for a total of 6 times and over the course of a month with no response. I want my money back and this business needs to be taken down from the web since they are stealing money from consumers.

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It has been close to a year when I had Purchased this product for my 2011 Acura TSX it was really simple to install and had mistakenly thought it was doing what was promised till one day out of the blue my car would not start as if the battery was dead or the starter was going out and without hesitation I took it into the shop and they replaced my H2 sensor and got my car running again. A few more months passed and again my car started have problems again when I would step on the gas to go my car would slightly hesitate and then go this went on for about another 3 weeks to a month before my car stalled again as if the battery or starter was not functions to make this long story short went back to the same place I always go for repairs for my car and as the shop informed me that I needed to get my firing pin replaced cause they were not firing correctly he has noticed the revamp chip connected to my vehicle and wanted to remove it and I informed him not to that it was not the chip because I was convinced it was doing as advertised. He replaced the pin and this third time I happened again and I had him remove it my car is running way better not type of hesitation to it and starts right up every time my ride is much smoother and now I am convinced after over a thousand dollars wasted not including the $60 dollars I spent on the chip its self and what ever motor damage this all has done to my car. This chip is fake and does not do nothing but damage my Acura I had tried three times to get in touch with someone with no avail and frustrated cause now I am out this money and a civil lawsuit would take me years and even more money for a attorney to file on my behalf and I have to pay all lea *** cost till the end that I made the decision to file this complaint. Just to get on record.

  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Performance Chip Revamp scammed Me. the device that I bought not only didn't work but shortly after installing it My engine started failing. I have tried several times to contact them and finally they answered and they told Me on the phone several times that I would get My money back. after a few months they started swearing and laughing at Me when I called about a refund.. some one has to STOP these people. I never got a refund and a new Engine cost Me about $7000 dollars

  • Initial Complaint

    Date:09/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this company, I never received the product, I emailed them and they said it was shipped back to them. They would resend it with the adjusted address. I never received it. They will not answer their emails and they do not answer the phone number provided. It only rings to busy. Ive been trying for 3-4 months now to either get what I ordered or to get a refund.

Performance Chip Revamp is NOT a BBB Accredited Business.

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