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Business Profile

Auto Equipment

Performance Chip Revamp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Equipment.

This business has 2 alerts

Important information

  • Customer Complaint:
    On September 01, 2021, Better
    Business Bureau was alerted to a business operating as Performance Chip Revamp,https://performancechiprevamp.com/, in Portland,
    Oregon 97286. The business specializes in selling Performance Chips for motor
    vehicles with promises that the modification will increase performance and
    enhance a vehicles fuel economy. Consumers allege the product does not work as
    advertised, some have received a box without parts, and the business is
    unresponsive to their requests for assistance regarding delivery and refunds.
    The business website advertises an address of P.O. Box 86099 Portland, Oregon
    97286.

    A search of records with the Oregon
    Secretary of State (http://records.sos.state.or.us/ORSOSWebDrawer/Recordpdf/7894668)
    revealed the business is licensed under the name PCREVAMP, LLC, the Business
    Activity is INTERNET CONSULTING, MARKETING AND SALES, the mailing address shows
    1295 OLD PEACHTREE RD SUITE 260 SUWANEE GA 30024, and the primary place of
    business is 5033 SE MARKET STREET PORTLAND, OR 97215.

    Research by BBB revealed the
    Market Street address is a single-family home located in a residential
    neighborhood.

    On September 07, 2021, and
    September 23, 2021, BBB reached out to Performance Chip Revamp via U.S. Mail,
    email, and by telephone however, as of October 20, 2021, the business has not
    responded. A telephone call to Performance Chip Revamp was returned however,
    other attempts at communication were unsuccessful and BBB was unable to reach a
    business representative.   

    Complaints can be filed with
    Better Business Bureau at www.bbb.org and the
    Federal Trade Commission Consumer Protection at ReportFraud.ftc.gov.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i ordered a performance car chip that turned out to be a fake and nothing other than a resistor plug in. i want to cancel the order but the company wont respond to phone, email, complaint, or anything

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