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Business Profile

Coin Operated Washers and Dryers

Coin Meter Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coin Operated Washers and Dryers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromPatty C

    Date: 11/27/2024

    1 star
    This company has started double charging authorizations for washer and dryer use, and it takes days for the extra $ to come off your account. This is THEFT. Please complain to your local manager if you wish to have the coin meter business removed from your apartment complex.
  • Review fromJamey E

    Date: 09/16/2023

    1 star

    Jamey E

    Date: 09/16/2023

    This company migrated from a card system over to an app, and has been a nightmare ever since. Constant fraud alerts from both my financial institutions (yes, more than one, to ensure the problem wasnt just with the bank/credit card companies) and alerts, whether false or not, being displayed on the app. I dont leave these reviews without first troubleshooting with the company, and both e-Mails and phone voicemails are being ignored. Initially they tried to convince me the problem was with the bank, but after trying different banks, the problem remains the same, and now Im getting the silent treatment. Im not surprised they carry a 1.6 star ****** rating, with a ton of angry customers with same or similar complaints.

    Coin Meter Co

    Date: 09/26/2023

    Good Afternoon,

    It looks like our customer service rep was able to work with you on 9/18 to resolve this issue. Please continue to work with her if needed for future app concerns.

    Thank you,

    *******************

    Coin Meter Company

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