Retail Sportswear
monsplayers.comInformation and Alerts
Service Area
- King County, WA
Alert Details
This business has 1 alert.
Alert
As of April 28, 2017, BBB found the website, www.monsplayer.com is now redirecting to a scam website whereby a pop-alert appears telling the consumer their computer has been infected with a virus. BBB urges consumers not to visit this website.
On
November 28, 2016, BBB received a report through BBB’s Scam Tracker regarding a
consumer’s experience ordering what she thought was an authentic Nike NFL
Dallas Cowboy’s jersey from www.monsplayers.com.
According to the consumer, the website has a contact address in Portland,
Oregon. The consumer alleges her credit card was charged more than was
advertised on their website because of an additional foreign transaction fee.
The consumer stated to BBB the jersey was shipped from China, is not
authentic and is poor quality. Although the website advertises a full
refund, the consumer alleges the company has stated in order to return the
jersey there will be an additional freight fee and shipping fee plus additional
fees if the company deems the jersey has been damaged. The company has
also not provided the consumer a return address.
BBB
confirmed that the website was created on October 9, 2016, and is registered to
an individual in Washington DC. The address listed on the website is the
same as a Chinese based shipping company. BBB could not find a business
registration with Oregon’s Secretary of State. BBB noted that the jerseys
for sale are priced much lower than the suggested retail price and that the
website sells NFL jerseys Nike does not manufacturer. BBB has reached out
to the company for additional information.
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