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Business Profile

RV Dealers

Sweet Home RV Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe that sweetheart remiss used the funds. That was given to me in a voucher to their business for a propane, and they are supposed to cut me a check for the remainder of the voucher. I don't think they've cut the check. I think that they must appropriate the funds when they got them. And then they expected to sell propane at a high rate at a very high price. And I moved a know I moved to *************. There's no way I can use sweet home ** services right now. For there are propane when I live in ************* and I they had me give him a letter that had my name as an address on it. It's injunction city and I did, and it was mail to me and stamps canceled and they said OK, we'll cut your Check-in 90 days. I waited 90 days and now they're just messing with me. They never answer my calls. They could be rude to me when they do answer my calls I. I don't know who to report this to because it's energy assistance

    Business Response

    Date: 10/24/2024

    Thank you for bringing this to my attention. The check has been mailed and I also know the check has been cashed because I confirmed information with the check cashing company. Issue is resolved.

     

    *** transcribed over the phone by BBB staff**

Sweet Home RV Center is NOT a BBB Accredited Business.

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