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Business Profile

Podiatrist

DeFeo & Lilly, PC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Podiatrist.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromNicole S

    Date: 04/27/2023

    1 star
    Dr Lilly is a great Doctor. Issues are with the staff. Especially their insurance coordinator & office manager. Insurance coordinator gave me a hard time getting approval of DME from my insurance. She told me it was not covered b/c I'm not diabetic. Didn't even offer to submit for pre-determination. But then it was approved b/c I requested it to be done & pushed her to submit for approval anyways. It would have never happened if I didn't ask her to do so. Tried to talk to their office manager about all this. All she did was defend her staff member , yell at me, & never listened to my complaint. Horrible insurance coordinator & office manager. Bad attitude

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