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Business Profile

Sports Promoter

Paramount Sports Complex

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports Promoter.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2023

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are advertised to be able to get a membership through activeandfitdirect.com. Yet Paramount does not accept you when you show up at their doors.

    Business Response

    Date: 09/18/2023

    In regards to complaint ******** at Paramount Sports Complex, at the time of the complaint we were still in the process of getting all access to the activeandfitdirect as an offer for membership for our gym.  Since the complaint we are now able to offer that membership program and *** ****** is signed up as a member.

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