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Business Profile

General Contractor

John Moser

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:12/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met **** last year sometime last year I was telling him that I bought a fixer upper and the location. He told me he was a general contractor and if I needed help to give him a call. I hired **** to paint my awnings and shudders, fix my porch and driveway. I also asked him to check my metal roof. For that job I payed him 1750.00. He told me I needed sealant on my roof and that would be an additional 1500.00. I gave him $800.00 towards the roof but unfortunately the owner of the park where I live didn't like the paint color on the house and I had to change it within two months. I told **** I had to put the roof on hold and repaint the awnings. He said it would be $500.00 and I agreed. In the meantime I asked him repeatedly for my $300.00 reimbursement and he wouldn't give it back. First of all the color I requested was not the the right color .It was extremely bright which is why my landlord didn't care for it. So I had to pay for his $500,00 mistake. He was supposed to fill in holes in my driveway which weren't done and alot of the coating came off within a week.I asked for reimbursement and he said he'll be back to fix it in the spring. He never put the pieces back on my awnings and I was under the impression that he fixed a leaking pipe and he did not. I took a loan out to do these projects and now my house is worse off than before he started and I have no money to clean up after him. The last time I spoke with him he told me he was out $600.00 because he had gone ahead and bought the stuff for the roof before I kept changing my mind. I had no contract with this man . I asked friends who knew him what they thought of him and they all said he was a good guy. I always the best concerning people's character and honesty. I just don't see how people can do that.

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