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Business Profile

Collections Agencies

Torres Credit Services, Inc

This business has applied for BBB accreditation.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Herbert J

    Date: 05/10/2025

    ****** company just randomly putting collections on people accounts without their knowledge let alone it not being yours very shady and needs to be investigated..

  • Oscar R

    Date: 12/10/2024

    I received a email a few days ago about new activity to my credit karma account. I noticed that my credit score dropped -72 points for an active collections from Torres Credit Services! It has been active for 2 months and they even state that the type of collection issue to my credit score was Derogatory. I have never not once received a call from Torres Credit Services. I called the original creditor Southern California ****** and confirmed the bill was sold off to Torres Credit Services. So I tried calling Torres Credit Services and got no answer and I even left a voicemail stating that I would like to pay the collection entirely. I am very displeased in more of the fact that I never received a call or notice and now its impacted my credit score. I would like this removed from my credit report. I am hoping I can get this situated and receive a receipt or confirmation number of payment when they decided to answer the phone or get back to me to pay this off. Very unprofessional!

  • M j

    Date: 06/21/2024

    I live in ******* iL , never heard of this place!!! I worked hard to get my credit straight and today I look .y score drop they put a bad **** on my report.... I want this off !! I don't know this company or nothing. Please help this come off my report...who are they !!! How did they get my information... I'm ****** off they should be shut down stealing people information.. I'm going to file all type of report ... I want this off my credit report.. this not fair to me... What type of company is this!?

  • R… S

    Date: 06/04/2023

    Just notice this on my account on creditkarma it says it been active for 2months but i haven’t received any notice or phone call till now thats on my report as a collection Sucks because it brought my credit -30 points or so

  • Jankay V.

    Date: 09/12/2022

    Extremely unprofessional and have a total disregard of what i was saying. I saw this derogatory account on my CBR, so I called to verify what it was. I'm an actual collection agency supervisor, so I know the proper procedure in collecting a debt of any kind. When I called I did provide my information to the representative so that she can pull my account information. Once verified she explained to me that she was calling me to collect a debt and started siting the FDCPA, and I initiated the phone call. So I proceeded to ask how long have they had this debt in the office, the representative said since July 2022and it's currently September 2022. So I asked how many call's where placed and how many letters were mailed. The rep stated there was 1 call attempted when they 1st received the account, and 1 letter mailed. I explained to the rep that I'm calling because this derogatory mark is on my CBR, and why was there only 1 attempt via phone and mail made on this account. The rep stated that I should've paid the bill before it came to their office and it never would've been reported. The only thing I was trying to get her to realize is that this would've been paid had I received more than 1 call and a letter. While trying to explain this I was interrupted so I asked to speak with a supervisor. I was transferred to probably a team lead who did the same thing, so I asked to speak with a manager. As soon as I got on the phone with a manager, I'm explaining to him that I only received 1 call and 1 letter. The manager DEREK BOWMAN told me that they have other higher priority accounts that they'll handle 1st before my $33 delinquent account. While I'm explaining to him that this could've been paid prior to it hitting my CBR as a derogatory mark, had I received more than 1 phone call. He also interrupted me and asked how do I want to proceed and if I paid it now he'll remove this account from my CBR as a courtesy. There is a lot more to this story but I only have limited space.

This business has applied for BBB accreditation.

pending BBB accredited business seal

Torres Credit Services, Inc has applied for accreditation with BBB, and our initial review has found it to meet the BBB Accreditation Standards. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

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