Reviews

This profile includes reviews for Giant Food Stores, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Giant Food Stores, LLC has 23 locations, listed below.

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  Giant Food Stores, LLC

  1149 Harrisburg Pike Carlisle, PA 17013-1607

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  Giant Food Stores, LLC

  3926 Linden St Bethlehem Square Bethlehem, PA 18020-5846

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  Giant Food Stores, LLC

  6800 Richmond Hwy Alexandria, VA 22306-1704

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  Giant Food Stores, LLC

  3297 Crain Hwy Waldorf, MD 20603-4848

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  Giant Food Stores, LLC

  3935 Perkiomen Ave Reading, PA 19606-2718

Review Details

• Review fromWanda M

  Date: 12/26/2023

  1 star
  Good morning, I hope you all are very well indeed. I was at your store number 322 on this morning early and the cashier Patti refused to accept the competitors coupon. I have used them last week and today was the first time someone refused to accept the coupon. I walked away and I called the cooperate office as well. Than she started laughing as if it was funny. No manager was available. These people in your store are always complaining about what the customers are doing and spending. Which they need to learn how to conduct them selves like women and stop acting like they own the store. I don't see them as Rockerfellow or Blackrock. They are Pattie, Debbie, Joann! Also, the new lady that has just arrived all three of them are always harassing her. They stay on her back. After 30 years they all need to retire. I have been coming to this store for over 30 years as well. People need to learn how to mind their own business.

• Review fromMichelle M

  Date: 12/15/2023

  1 star
  I had a coupon for a free ham from accumulated points. Coupon was placed on my rewards card. When I went to redeem I was told it was already redeemed in Phoenixville, PA. I reside in Mechanicsburg, PA and do not even know where Phoenixville is and why would I go to Phoenixville to redeem a coupon for a free ham?. I contacted the store manager on Cumberland Parkway, Mechanicsburg, PA. and was told there was nothing she could do and said to contact corporate. I did and they said they couldn't do anything since the coupon was issued by the store. Giant has the worst customer service. No apologies from anyone. So Giant can go to hell. There are too many other grocery stores to shop. It's obvious they don't value my business -thousands of dollars yearly. My grocery business is now going to Wegmans, Trader Joes, Weis, Aldi, etc.

• Review fromGary A

  Date: 12/03/2023

  1 star
  Your broccoli cauliflower salad is one of the worst I’ve ever tasted! First the veggies are rubbery and not fresh and crisp as they should be. Overall not a good taste. I tried to doctor the salad up with different spices and it was still not good. I have tried it on two different occasions with the same results

• Review fromThomas B

  Date: 11/18/2023

  1 star
  Giant food in DC on **** ********* ***.,, Northwest Washington DC has some of the disrespectful management especially the store managers as they are now I went in this morning on 11/17/23 and tried to ask him a question he just kinda brushed me off and told me he was busy and would find someone to help I told I want him to help me he said to me he have people for that job. He was so rude they need to take him out and bring back the last guy or Ms Mary.

• Review fromRobert P

  Date: 10/30/2023

  1 star
  I was racially discriminated against in one of their stores in Philadelphia, PA. Embarrassed by a security guard who accused me of stealing. When he realized he made a mistake & I went to file a complaint with the stores manager, she defended the security guard & told me that nothing will happen that it be best I just leave the store and not come back. I called their corporate office in hopes of being heard there & to file a complaint. They stated that they would contact me the following day which they did not. It's terrible because I love Giant supermarkets & spend at least $500 a week there. To be treated like this for no reason other than being a certain skin color is sickening.

• Review fromteddi p

  Date: 09/21/2023

  2 stars
  no caramel pieces in my CARAMEL cashew trail mix. rude. disappointed.

• Review fromLisa F

  Date: 08/25/2023

  1 star
  I have been a valued Customer of Giant food stores for the past several years . Unfortunately the food Delivery service is getting worse for me as a resident of the District of Columbia. I order my groceries on a weekly basis and have been experiencing either no delivery or notification of cancellation. Moreover, tonight’s delivery order was placed on line 2 business days prior to today . Only to be told it will be 1.45 minutes late . So my 7:00pm- 9:00pm window is now a 10:45 arrival time. .I will choose to get my groceries & delivery from a grocery store who can provide the service indicated in their service model .

• Review fromPatricia N

  Date: 07/19/2023

  5 stars
  What a pleasant shopping trip to the Nazareth Pike, PA store today.
  Went in for milk and my 5 point item and $70 later, purchased several great buys. No doubt, every shopping trip results in a price error and so encountered YARMA at the courtesy desk who handled my price issues with a smile and ease.
  What a great interaction, pleasant disposition and multi talker, she displayed poise and composure to help me through the price adjustments.
  And then Luis, mgr, assured me on a MC price and stood at desk to ensure it all transpired smoothly!
  THANK YOU, these 2 are ROCKSTARS in their positions at this location!

• Review fromDaveen B

  Date: 06/14/2023

  1 star
  Hello I fell on giant wilkens Ave parking lot on 5/10/23,I'm 69 I hurt myself,was given a person named Jesse to do her investigation, possibly a small deserved compensation for urgent care visit,medication,I've spoken to her 2 times,she never returns my calls,hasn't reached out to me Giants should be a stand up co,and do the right thing.by the way i,ve been going to this Giants for over 30 years,need your help.

• Review fromAndrea W

  Date: 06/05/2023

  1 star
  I am so disappointed ??, I always shop at the Giant Food Store in Kline Village in Harrisburg, PA location and I was there again today, and I was surprised to see a young lady shopping while wearing a bra only (not a swim top), no shirt and shorts...now to each its own and sadly that doesn't surprise me anymore, what did surprise me is that Giant would allow even this to happen in their store.
  Unfortunately, lately this location has a reputation for misfortunate incidents and has recently had to lock an entrance causing yet another inconvenience for their customers.
  I hope that someone will start another improvement plan that focuses on customer satisfaction, integrity and pride in this store instead of the steady decline we have seen over the years.
  There are a lot of people that could go to another location but choose to spend their hard earned money here because this has always been our store. Please do better!