Reviews
This profile includes reviews for Parts Geek LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,097 Customer Reviews
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Review fromRaymond D
Date: 08/25/2022
5 starsEvery part I order is always
Wright and on time and good quality !Review fromBill B
Date: 08/25/2022
1 starThe return policy is awful. Ordered front and rear brake pads and rotors. The fronts were fine but the rear rotors are wrong and PartsGeek will not take them back because I cannot return the entire order.Review fromJuanita G
Date: 08/24/2022
5 starsParts geek always has what I am looking for and there service is pretty goodReview fromRichard B
Date: 08/23/2022
5 starsParts Geek is a great company to order from and I have been with them for years. I love the parts that they supply. And I'm very happy with them.Review fromMark D
Date: 08/23/2022
1 starThey dont deserve any stars. They continue to rip people off, day in and day out. Why they are allowed to do this is beyond insane. They are brazen and non responsive. They need to be seriously investigated and prosecuted.Review fromBrittni R.
Date: 08/22/2022
1 starWorst experience buying parts online I have ever experienced. No refund for my shipping 140$ after they sent the wrong part. They do not have the correct one in stock. Terrible customer service as well.Review fromCesar M
Date: 08/22/2022
1 starCesar M
Date: 08/22/2022
I ordered a catalytic converter, it was a bad part didn't work, I had a shop tell me the catalytic converter is a non working part & poor quality. I reached out to tell them and get a replacement but they expected to me buy another one and spend more money for the same part instead of help resolve the matter. The Workers there have been unprofessional, non helpful and wrong doing their customers . I don't recommend this company to any one .
Parts Geek LLC
Date: 08/23/2022
Please accept our sincere apologies for failing to provide you with the excellent service you expected from us.
As stated on our website, What if my part fails? What type of warranty does my part have?
Most of our parts (but not all) come with a one year warranty excluding wear and tear items. Depending on the type of product you purchased, you may also have an extended warranty if you purchased one. Please also refer to the manufacturer information that was included with your product for additional information. If your part fails we will issue you an RMA number to return the product.
If your part is found to be defective you will receive a full refund. All replacement items must be re-purchased. We do not send out free replacements.
Again, please accept our apologies for any inconvenience we may have caused and for the delay in receiving a resolution from our establishment.Review fromChad O.
Date: 08/20/2022
5 starsChad O.
Date: 08/20/2022
Good OEM parts, I would recommend them to anyone, the shipping was fast and the prices were cheap..... great site.......Parts Geek LLC
Date: 08/23/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromGary L
Date: 08/18/2022
5 starsI have been using parts geek services?? The delivery has been faster than the assigned date , the parts are are allways The correct parts , and you can not find a better price! I am more than happy with there services and from now on ! I will go no where elseReview fromVictoria C
Date: 08/18/2022
5 starsVictoria C
Date: 08/18/2022
Just started using Parts Geek and I will not shop for parts anywhere else. These prices and customer service cnt be beatParts Geek LLC
Date: 08/23/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.
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