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Business Profile

Online Shopping

Interconnect

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Interconnect's headquarters and its corporate-owned locations. To view all corporate locations, see

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Interconnect has 2 locations, listed below.

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    • Interconnect

      Unknown Address Greensburg, PA 15601

    • Interconnect

      1572 Roseytown Road Greensburg, PA 15601

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/27/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $174.10 for a pair of sneakers in December 2nd, 2022 with Paypal and I received the used item that is counterfeit. I emailed them to refund the product but Jessica L*****, who responded my email, said they can't refund it because returning only works for the damaged or incorrect item. I emailed her to complain about receiving the used item two days ago and still didn't get any response.

    • Initial Complaint

      Date:12/19/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought a pair of shoes from interconnect.shop and realized after I paid from PayPal because that’s the only payment way I could pay they didn’t charge tax or shipping. So I started googling and noticed it was a scam. They sent me a “tracking” number and it was nothing than a label being created the item was never took to be shipped I have been fighting with the cc ppl to get the money back. Everything on their site is about the same amount of money and then they make it look like you transfer them the money

    • Initial Complaint

      Date:12/19/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product online from said company. I used PayPal 4 pay to complete the transaction. In the meantime, I received the product, but it is defective. They say on the website there is 30 days to return product, but they sent me an email stating I only had 7 days. It took them 2 days to respond to my email, which I sent the first day I received the product. In the meantime, I found out that Paypal lists a DIFFERENT company that actually received the money for the product.
      The company that I bought the product from states I must send them a picture; then later in the email it says send a video.
      Then, I sent a message via PayPal to the company that actually received the funds. They want a picture of the packaging...it seems like the two parties are running a "stall" tactic to keep me confused as to how to return the product for a full refund.

    Interconnect is NOT a BBB Accredited Business.

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