Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Baths

West Shore Home, LLC

Reviews

This profile includes reviews for West Shore Home, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

West Shore Home, LLC has 45 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.75/5 stars

    Average of 2,519 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAngela L

      Date: 06/10/2025

      1 star
      Review continued…
      So upon letting our sales men know about all of these issues.. we had someone sent to our house four days later, we thought to correct all of these errors.. He arrived (also late) (but very very nice guy) and informed me he’s only there to put on the cap on the tub he’s just a plumber and doesn’t deal with the cosmetics. So we got most of the issues corrected but here we are over a week later still with a different color shower.
      All of these issues after paying $17,000 to have a job done that would’ve cost around 5 to 8 from a private contractor. We went with this company because we wanted it done correctly and in a timely fashion, and we didn’t get any of that. It was done very quickly, but also not correct and now it’s very drug out. My advice is don’t go with this company and find a private contractor that will get the job done correctly even if it takes a little bit more time. Lesson learned here. We will not be returning customers and we will not recommend this company to any friends and family.
    • Review fromJames G

      Date: 06/10/2025

      5 stars
      ****** and Sergino were on time and performed their job quickly and efficiently. They are keepers and an asset to their company.
    • Review fromBeth P

      Date: 06/09/2025

      5 stars
      This is our second project with West Shore. All new windows. Our installation crew came from ******* to complete our project. ***** Shamar, and ***** did an awesome job. They worked very hard on a very long day!
    • Review fromMICHAEL M

      Date: 06/09/2025

      5 stars
      The installation process was completed with precision and technical thoughtfulness. The new door and side window fit perfectly. To top the experience off, the 2 man crew (***** and *****) cleaned up afterwards and were out of my house hours before expected. Great Job!
    • Review fromDeborah B

      Date: 06/09/2025

      5 stars
      ****** did a great job! Highly recommend. Very professional. No time wasted.
    • Review fromWalker R

      Date: 06/09/2025

      5 stars
      ****** and ***** came and installed our back door and they fantastic work!
    • Review fromSteve P

      Date: 06/09/2025

      5 stars
      Excellent job on the tub to shower conversion!! Clean up was superb and were done on yome!
    • Review fromMelissa G

      Date: 06/07/2025

      5 stars
      Absolutely loved the outcome of my bathroom! ***** H and **** W did an outstanding job. I highly recommend west shore home to everyone. They are beyond amazing with their work. The are very tidy and cleaned everything up when they were done. Didn't leave any mess behind!
    • Review fromChris P

      Date: 06/07/2025

      5 stars
      Hi Just had my walk shower and the crew were hard workers but very respectful of our home and polite **** *. , **** *. And ******* S did an outstanding job I will have them back in a month to get the other part done My wife is sick and cannot be without an upstairs bathroom I would highly recommend anybody needing something. ***** *********
    • Review fromErin R

      Date: 06/06/2025

      5 stars
      We had our new windows and door installed today. It was a wonderful experience. ***** *., **** *., ***** ****** *., and **** ***** **********, ** were wonderful to work with. Everything from the initial consultation to having the installation done was seamless on their part. The guys working in our home were super respectful and just a pleasant group to be around! They left my home as they found it and even better as they brought a package in that arrived on the porch while they were working!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.