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Business Profile

Clothing

Yogaste Co

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJoAnn E

    Date: 03/07/2023

    1 star

    JoAnn E

    Date: 03/07/2023

    I ordered three tshirts. I ordered a small based on the size chart. They should have measured 18 inches across. They measured 16 inches across, a full 4 inches around than indicated. When I went to return them they did not allow return as they are custom. No where on the website do they indicate this prior to buying. They indicate a 30 day return policy. When I initiated a return for a product that did not meat there size chart, they would not let me return it.

    Yogaste Co

    Date: 03/09/2023

    We are deeply sorry to hear that your experience with us has not been as expected. Normally, we do not accept returns or exchanges for tank tops and tees as these are printed on demand and are listed on our help center. We understand that this can sometimes be missed, and we still want to make things right. A member of our team will be reaching out to you regarding your case and providing an appropriate resolution.
  • Review fromKris Baldwin

    Date: 02/15/2023

    1 star

    Kris Baldwin

    Date: 02/15/2023

    I purchased a small tank top. It was too small. I submitted an exchange request through their website. I also called, though the number is difficult to find. They emailed to let me know they only take returns for yoga mats and leggings. This is very deceiving as this is not what is portrayed on their website. (You have to tap through the boxes to the fine print about hand made items…when is a screen printed tank a hand made item…)

    Yogaste Co

    Date: 03/09/2023

    We are extremely sorry to learn that your interaction with us was less than satisfactory. Since tank tops and t-shirts are printed on demand and are noted in our help center, we typically do not accept returns or exchanges for these items. Although this can occasionally be overlooked, we still want to put things right. An individual from our team will get in touch with you to discuss your situation and offer a suitable resolution.

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