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Business Profile

Esthetician

Eye Kandiee Artistry

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/25/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I went to this business to get my brows done . I was satisfied the first time she did my eyebrows. (Laminated) I scheduled another appointment for 6/24/23 I forgot about my appointment. Life took its course. I honestly forgot . However the owner of the company went into my bank account and took out $75 which I didn’t give her permission to do. I got an alert from my bank . I immediately contacted eye kandii about my money , that fee she took . Took my account into overdraft . Which I don’t ever allow to happen . She responded back with you agreed to the contract and so forth . Again I forgot about my appointment. I requested to get my funds back . Which she left me on read . I told her that’s FRAUD. Which it is $75 is a lot of money to give away for free. This shouldn’t be allowed to happen . I’m reporting because this needs to change to have access to my funds and someone to put their hands into my piggy bank is a MAJOR NO! I work hard for mines . I’m livid literally . I need my funds back ASAP . I need this issue resolved . I’m keep it professionally before I take this to the MAGISTRATE again this is FRAUD. I’ve received no service which means you get no FUNDS

Eye Kandiee Artistry is NOT a BBB Accredited Business.

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