Reviews

This profile includes reviews for Independence Realty Trust, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Independence Realty Trust, Inc has 131 locations, listed below.

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  Independence Realty Trust, Inc

  1835 Market St Ste 2601 Philadelphia, PA 19103-2935

  
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  The Adley Craig Ranch

  8700 Stacy Rd McKinney, TX 75070-2434

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  Independence Realty Trust, Inc

  7545 Bayview Club Dr Castleton, IN 46250-2182

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  Independence Realty Trust

  230 West Monroe St, #2320 Chicago, IL 60606

  
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  Brunswick Point Apartments

  1001 Hunterstone Dr Leland, NC 28451

Review Details

• Review fromSofi A

  Date: 08/21/2023

  1 star

  Sofi A

  Date: 08/21/2023

  I am not one to ever do this and complain. Great property but awful service. Hope you don't need to fix something. They marked maintenance complete without fixing it, never pay attention to your notes about issues and bad tracking. They do not care about residents. The previous management was excelent, I never have to request something twice. I'm very dissapointed with IRT.

  Independence Realty Trust, Inc

  Date: 08/22/2023

  Hi Sofi. Thank you for your feedback. At IRT Living, we strive to deliver an exceptional 5-star living experience. We appreciate you bringing this to our attention and would like the opportunity to discuss this further with you. Can you please contact us at ********************************************* Thank you!

• Review fromDavion B

  Date: 08/12/2023

  1 star
  WARNING DO NOT MOVE HERE!! The apartments look nice but god forbid you need something fixed. We were without A/C during the hottest time of the year for a month and didn't receive any type of compensation (less or no charge of rent) for that. It was fixed for a couple months but now out again. They are horrible and keeping you posted on what is going on and when things will be fixed. Seems like whatever issues you're having is no priority to them at all but you still have to pay them rent every month to live in an unsustainable environment. Reporting this place to the city bc this is BS. I have a pregnant girlfriend and 2 cats, there is no way I should be paying $1600 a month in rent to live in an apartment that is ******************************************** that.. just imagine the cats that already have fur keeping their body warm.. imagine my pregnant girlfriend as if she doesn't have enough she's dealing with. Save yourself the trauma and keep looking somewhere else. This place just wants your money and doesn't give a f*** about you or your needs. SLUMLORDS

• Review fromI’m Sri R

  Date: 07/21/2023

  1 star
  I recently signed a lease with a new property with IRT and they had specials going on and I was told that those specials would be applied. Then few days before my move in date, I was suddenly told that I no longer qualify for the special!!!! Because I didnt sign the lease the same month as the move in! NO ONE TOLD ME!! THEY LIED TO ME and charged an extra grand. They have devious business practices and clearly not a company of integrity. Not to mention that their corporate office does not answer or respond to calls. NEVER in all my years of renting has any property done this! HORRIBLE COMPANY!!!

• Review fromLaMern C

  Date: 07/12/2023

  1 star

  LaMern C

  Date: 07/12/2023

  I am a current resident at renaissance apartments and Ive have mice, ants, and ***** issues and Ive only been here 2 1/2 months shy of a year now. Ive also experienced plumbing issues in my tub where the pipes left black and brown debris behind. I came home some months back to witness my bathroom wall completely knocked out without my acknowledgment. I feel like ** being over charged for rent I was promised money off on my rent never received that. The ***************** in front office even accused, me of bringing rats, roaches, and ant to the facility when he knows its a complete lie they just dont want to take 100% responsibility for the poor maintenance and upkeep of the overall buildings. I have cracks and holes on the outside of my apartment building where the ants and some roaches are able to get into my apartment, Im very frightened by the mice and roaches. The vents in my apartment are very old which allows Rhotons to easily enter into my apartment. The locks on the main outside building and inside building dont have locks therefore anyone can get in. I have experienced solicitors who knocks on my door and Run which is very scary unsafe and creepy. Also, they are charging so much in rent but we have no access to the pool. The basketball court the lounging area the playground are unsuitable for children etc. Its very cold during the winter months in my apartment due to old rigged vents but yet they are cheap and will do nothing about it. Also maintenance never step foot into my apartment until about 4 to 5 months of me being here and I repeatedly put in work orders for my tub, plumbing issues, and etc. PLEASE HELP US PLEEEEASE??????

  Independence Realty Trust, Inc

  Date: 07/13/2023

  I am sorry you are not having a good experience.  However, Steadfast Management Company has not managed this property since September 2020.  I suggest you identify your current property manager for assistance.   

• Review fromTonisha M

  Date: 07/05/2023

  1 star

  Tonisha M

  Date: 07/05/2023

  IF I COULD GIVE 0 STARS I WOULD!!! I HAVE NOT EVEN BEEN LIVING IN THE APARTMENT FOR A MONTH AND EVERYDAY SINCE IVE MOVED IN HAS BEEN A TOTAL DISASTER. THE INFESTATION OF THE **** TO THE BROKEN WATER PIPES $ PLENTY MUCH MORE. I JUST WANT TO BE TRANSFERRED TO ANOTHER APARTMENT THEY WONT EVEN ACCOMMODATE THAT. PLEASE SAVE YOUR SELF A HEARTACHE DONT RENT UNDER THIS COMPANY !!!!!

  Independence Realty Trust, Inc

  Date: 07/13/2023

  Hi *******. Thank you for bringing this to our attention. Here at ***, we care deeply for our residents and their well being. Each day, we work to improve as a company so that we can deliver an exceptional living experience for our residents. We hear you and appreciate this feedback.

• Review fromcheri o

  Date: 07/02/2023

  1 star
  Since our appointment complex, Bennington Pond and their manager, Sandra Si***** wants to manipulate and erase negative reviews I am being forced to write mine here where it cannot be touched.
  We spent hundreds of dollars to plant flowers to make our area look good.
  Sandra S******, the Community Manager didn't even bother to inform the residents that they would be roofing which resulted in damage to all of the flower beds and expensive yard decor. Many tenants were upset because they were not informed and their pets were traumatized. We have also informed her that the yard crew sprays weed killer on the flowers and yet she is still doing nothing. Last year alone we lost over $400 in flowers. Both of these situations affected us, an elderly neighbor across the street and my parents that live next door as well. My parents worked hard to make their yard beautiful and now several of their flowers are completely destroyed. Yes, we rent, but we treat this as our home but obviously Management doesn't want tenants that care. The only time they care about the money we have paid to make it look good is when they use our homes as show places for investor visits.

• Review fromKristwn S

  Date: 06/30/2023

  1 star

  Kristwn S

  Date: 06/30/2023

  Please dear god dont close the pool again on the friday if a holiday weekend at **************** ********* **. Also....it is closed today..friday...for a stupid small rain we had and was told it was closed because of runoff....its above ground. Also...the grills have been closed every 4th of July weekend since 2018.Also...the grills are all out if wack and they need attention...I burned my eyebrows off one time last week to start the oy one out of 2 that works. They are filthy and need attention.

  Independence Realty Trust, Inc

  Date: 07/03/2023

  Thank you for your review. Our residents safety is our #1 priority which is why we take certain safety precautions with inclement weather. We appreciate your feedback and understanding. To discuss this further, please reach out to *********************************************

• Review fromRosalyn C

  Date: 06/25/2023

  1 star
  The Manager think she is above the law be careful no scruples what so ever.....*************************

• Review fromMaria D

  Date: 06/20/2023

  1 star
  We’ve been in this apartment for two years now! We have had a huge mold place, water damage, and leaks for well over a year, and nothing has been done! Corporate will not sign off to get the work done!! Do Not, I repeat, Do Not move here! The crime is outrageous, the gates don’t work, it’s drug infested, management doesn’t care about the people and their health or safety. All they care about is collecting rent. The old manager and owners, at least put forth some effort, but, these new owners and managers could care less! They may be a cheaper rental option, but, they’re not worth it! I had to select a star to leave a comment

• Review fromIsaac P

  Date: 06/06/2023

  4 stars
  Awesome. Cool great job keep it up. Fix my issues