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Business Profile

Transportation

Rick's Mobile Home Transporting, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transportation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a price from this company to move my porches from *************, ** to *******, **. He quoted $2000 which I paid him in cash on 4/9/2025. After many unanswered phone calls and texts asking him if they were moved or when they would be, and multiple excuses (my truck broke down, I need to get permits, etc) I was told that I had to load and unload them. This was not our deal. So I gave him until 5/30/2025 to move them. They were never moved. I had to hire another company to move them and they did within 1 week. DO NOT HIRE THIS COMPANY!

  • Initial Complaint

    Date:06/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired him to move a mobile home. I had to give half the money up front, which was $2000. He was supposed to move it the 5th of June 2025,he just contacted me saying he is not moving it, and he is not given back the money. And after reading other reviews he has done this multiple times to people. He is extremely unprofessional, rude and a thief. I have messages to prove the whole encounter. If you need more information please contact me.

  • Initial Complaint

    Date:05/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SCAMMER!
    3/20/23 contacted and got a price quote
    3/21/23 signed contract via email. He asked for a deposit of $2000- half of quote due to distance - hotel and fuel.
    3/27/23 sent $500 toward deposit via cash app to kait - daughter per his request
    3/27/23 states he would deliver between 4/15/23 & 4/22/23 if not sooner
    3/29/23 sent another $500 to daughter on cash app
    4/11/23 rick and i agree 4/22/23 would be best for delivery
    4/21/23 he stated he would arrive at 930am the next day
    4/22/23 932am i asked for an update. At 1048am he stated he had to postpone due to water pump goin out on toter
    4/24/23 states he will let me know new date after ignoring numerous calls and messages
    4/25/23 we asked for an answer or a refund. He insisted on speaking to the landowner where the trailer sat since we purchased it in December. Unknown how long it sat previously - doesnt matter - just needed it brought to our location.
    4/26/23 Landowner notified us that Rick told him he wasnt goin to move it. Rick finally responded and stated a money order would be in the mail that week. It is 5/27/23 and still haven’t received it.
    I did request the $1000 back from Kait on cash app only to be denied.
    We want our money back.

Rick's Mobile Home Transporting, LLC is NOT a BBB Accredited Business.

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