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Business Profile

Estate Settlement

Orange Settlement Services Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Settlement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/16/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Orange Settlement handled the sale of my mother's property after she passed. They withheld inheritance tax, which I had prepaid. They told me once the state confirms my inheritance filing they would send me my refund for $4635.00. Between my attorney and I we have been trying to get this refund for the last 4 months. Attorney ****** ****** has never responded to my attorneys emails or faxes where he provided her with all the info needed for my refund. I started to try and call and email. Ms. ****** responded once on Dec 19th that she would send a check but that check never arrived. Since then she has not responded to any correspondences. I sent he an email last week saying if she did not respond by Jan 15 that I would start to look for governing bodies that can help me recoup this refund that is owed to me. The lack of response has been beyond frustrating and would like to close out my mother's estate with my sister but can't while she continues to hold these funds. Any help to get this check will be appreciated.

    Customer Answer

    Date: 02/12/2025

    After 5 months and a lot of people's time trying to get the inheritance tax refunded. I finally received the check today in the mail.

Orange Settlement Services Ltd. is NOT a BBB Accredited Business.

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