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Business Profile

Sales Lead Generation

Wexford Sunrooms Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Information and Alerts

BBB RatingD

Reasons for rating

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Failure to be transparent about ownership, location, or products/services offered

Alert Details

This business has 1 alert.

Alert

On February 12, 2025, BBB requested background information from the business including names of all principals involved in the company, any applicable licensing or registration, copies of marketing materials, proposals and agreements, and affiliates of the business. As of March 12, 2025, the business has not responded to BBB’s request for information. 

BBB suggests you read and understand company promotional materials, contracts, disclaimers and check company references prior to doing business. 

Important Information

Advertising Review

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges.  BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

 

On February 12, 2025 BBB of Western Pennsylvania requested that the business substantiate, modify, or discontinue its advertised claims on the business’s website and social media pages to comply with the BBB Code of Advertising. Below are the outstanding challenges which can be found at https://www.wexfordsunrooms.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising Principle. 

Challenge #1 Refer to the BBB Code of Advertising Principle #1: Basic Principles of the Code

The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

1a. #1 Rated Sunroom Contractor in Wexford, PA

1b.  Trusted by homeowners in the Wexford, PA area since 2002.

1c.  Our company has been in the building business since 2002,

1d.  Top-Rated Sunroom and Porch Builders in Allegheny County Since 2002

1e.  Expert and award winning sunroom contractors in Wexford

Challenge #2 Refer to the BBB Code of Advertising Principle #20: Guarantees or Warranties

Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or disclosed.

2a.  GUARANTEED SATISFACTION  Our work is complete with your 100% satisfaction

2b.  We do not guarantee or warranty any of the work or performance on the job

2c.  We do not make any Guarantees

Challenge #3 Refer to the BBB Code of Advertising Principle #21: Layouts and Illustrations

The composition and layout of advertisements should be such as to minimize the possibility of misunderstanding by the reader.

We notice that the website is set up in a way that would make the average consumer believe that Wexford Sunrooms Inc. are contractors instead of  lead generators.  This information should be presented on the home page where it would be readily apparent to consumers who are viewing your website.  

3a.  This site is a lead generation service 

3b.  we are strictly a lead generation company

3c.  Release from Damages or Claims: Should you have a dispute or our unhappy with any work that is performed by any services provided by a Service Professional from one of our lead generation websites, you must address such dispute with the Service Professional directly.

As of March 12, 2025, the business did not respond to BBB’s request for revision, clarification or modification in its advertising. 

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