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Business Profile

Child Safety

Tot Booster

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Safety.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/05/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a tot booster travel car seat in July 2022 for my 2 year old daughter for a trip to California that I was taking with my family. After placing the order, I never received the car seat. My credit card was charged $54.99, but I never received the item. When I tried to contact them at their email, my email bounced back. When I did a search for their address, the company didn't show up. I feel like I've been scammed. I'm contacting BBB because:1) I would like BBB to please help me get a full refund.2) I wanted to warn BBB and other customers of this potential scam. 3) If possible can you help get this website down so that others won't be scammed like me? I'm attaching the online confirmation of the order. But that's all that I've received. Looking forward to hearing from you and thank you! ******

    Customer Answer

    Date: 08/08/2022

    Hi *******, 

    Thanks for your email. FYI -- after a very long delay, I finally got my totbooster. 
    Thank you for your help. 
    ****

Tot Booster is NOT a BBB Accredited Business.

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