Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

Metrolina Collision Center, Inc.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromOwen R

    Date: 11/14/2023

    1 star
    Had my truck painted by them roughly 5 years ago they told me after they painted my truck that all work was guaranteed for as long as I owned the vehicle. I did not have them put it in writing because he told me he would take care of anything that was wrong in the future if anything occurred well the paint all started peeling off my truck and bubbling up, about three years in gotten touch with them. They said they were shorthanded they would get back to me a year in a couple of months went by still never heard anything. I tried calling him chip got a very smart attitude on the phone was very disrespectful did everything he could just to get me off the phone so he wouldnt have to repair anything he would not honor the lifetime warranty. He gave me. He asked me for a copy of my receipt over the phone I gladly did that there was nothing wrote down for warranty, so basically, he lied to me when I needed to get some stuff repaired that did not hold up , so they would not fix it after I talked talked to Art
  • Review fromDaniele L

    Date: 05/04/2023

    5 stars
    **** and his team are amazing! He was very honest and kept in contact with on the progress of my repair. His costs are reasonable and is willing to work with you to make sure you are getting the best value whether you are paying out of pocket or going through insurance. I would absolutely recommend using Metrolina Collision in *********, ** as they were recommended to me!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.