Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Smith Dray Line & Storage Company Inc

Headquarters

Reviews

This profile includes reviews for Smith Dray Line & Storage Company Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Smith Dray Line & Storage Company Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPaula B

      Date: 04/19/2025

      1 star

      Paula B

      Date: 04/19/2025

      They broke multiple art pieces due to cheap, unprofessional packaging. They crammed multiple framed art into single poorly packaged boxes. The movers on the Houston side ( final destination) were OK, but one of them acted as if the furniture wasn’t worth his care. Terrible attitude. I had my own blankets and they used them and took many of them with them. I had asked that they only used them for items that went into a storage room, which my SO carefully explained, but many of them are gone. I am only finding out the extent of the damage to my items after I unpacked everything that was in storage. I am appalled by the lack of care in packing ….at a HUGE bill. Top price , terrible quality in my experience.

      Smith Dray Line & Storage Company Inc

      Date: 04/23/2025

      *****: So sorry to hear that you are sending this negative review. I will look into your move to see what I can find out. I know that you delivered into a mini
      storage facility on June 15, 2024. As a reminder once it hits another facility that is not ours then any liability with us stops. Let me review and I will reach out to myself. Thanks!
      Michael W******
      VP of Sales

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.