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Business Profile

Furniture Stores

J & K Home Furnishings / Mattress ZZZS

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Reviews

This profile includes reviews for J & K Home Furnishings / Mattress ZZZS's headquarters and its corporate-owned locations. To view all corporate locations, see

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J & K Home Furnishings / Mattress ZZZS has 7 locations, listed below.

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    Customer Review Ratings

    4

    Average of 3 Customer Reviews

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    Review Details

    • Anne G

      Date: 01/17/2024

      After scouring all the furniture stores in the **/** coastal area we found *** the BEST! ********************* helped decorate *******, family room and Carolina Room in our new home. OUTSTANDING decorating skills. Shes so great at color coordination and blended the rooms so beautifully.I interviewed other furniture store and had decorators come to our home. With ****, you could see her wheels turning as she walked through our home. We couldnt be more pleased! I cant uploads photos so text me and Ill send you so you can see for yourself. ************.

    • Sarah P

      Date: 04/19/2023

      Sarah P

      Date: 04/19/2023

      This review is with regards to the ************ NMB location. I have been shopping with *** over the past 6 months to furnish our home in ************ and have worked with ***** for every transaction. ***** has been absolutely incredible through the entire process and he is to be lauded for his terrific service. He has worked with me to find pieces that worked for our time frame as well as in parts of the house where we wanted to be budget conscious. He has come to our home several times to measure to make sure pieces will fit in the space and with the layout. ***** always sent several options for each piece and gave me the best advice along the way! He also has a terrific eye for design, my house looks straight from a magazine thanks to him! Naturally, when buying a whole house of furniture, there have been a couple dings, holes, and issues along the way. ***** was always quick to ensure the issues were forwarded to the repair department and would follow up with me. The repair team was also great to work with as well and would work with my schedule to complete the repairs as soon as possible. The delivery guys were the icing on the cake, always speedy, clean, and pleasant.*** and particularly ***** has been such an asset and I am so grateful that I found *****! I hope this review finds someone who can commend ***** for his superb service and all of the help he has given me along the way!

      J & K Home Furnishings / Mattress ZZZS

      Date: 08/08/2023

      ************** ,I appreciate you takimg the time out of your valueable schedule to write such a nice review about your experience with ***** . We are indeed fortunate to have an experienced and talented designer who has been with *** over 20 years . I am sorry you had some issue but very happy my team took care of things promptly and to your satisfaction . I appreciate your comments on our delivery team . We greatly appreciate your business and your review .Thank you ,*****

    • Gary U

      Date: 12/17/2022

      Gary U

      Date: 12/17/2022

      While not J&Ks fault do not waste your money on a pricy mattress. Bought one there 3 years ago. 10 year warranty. Not cheap. Springs collapsed. Not covered because the mattress has a small stain. What a small stain has to do with poor construction is beyond me. But it is how they wiggle out of the warranty. Buy cheap and replace as needed. Do not count on a warranty. Mattresses will stain. Even with a protector. Body oils....

      J & K Home Furnishings / Mattress ZZZS

      Date: 12/19/2022

      Mr. U,
      I am disappointed that you have chosen to post a negative review on the Better Business Bureau when you acknowledge it was not J&K Home Furnishings fault. We cherish our great reputation at K&K Home Furnishings. I have reviewed the photograph and their is a urine stain covering the middle of the mattress to almost the foot of the bed.This is a huge stain. All mattress manufactures warranties are voided if the mattress is stained. This is why we beg our customers to purchase a mattress protector which would have prevented this urine stain. If it did for any reason the mattress protection company would replace the mattress. I worked for Sealy Mattress for 22 Years and I know exactly what I am stating is true. We have a great reputation for helping our customers and I do feel bad for you. You paid $508.33 for a queen size mattress and have used it for 2 years and 4 months. I would offer the following credit of 77% of the $ 508.33 which is$ 391.41. This is discounted for the 28 months of use. I would also comment is not pricey mattress. Having the proper back support on a product you spend a third of your back on is an investment in your health.

      You have $ 391.41 towards the replacement of the stained mattress.
      Delivery Charge for the the new mattress.
      Please never purchase a mattress without a mattress protector to avoid this in the future. Please buy mattress protector for any other mattresses you own that are unprotected.

      As you know we are not obligated to do anything but I want you to be happy. We do appreciate your business and I hope you find this agreement acceptable.

      Happy Holidays,
      Chuck D

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