We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Waste Management Services

Capital Waste Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Derek A

    Date: 04/12/2023

    Capital Waste Services need to direct communications between departments from customer service, trash can drop off ********************, and trash collections. Upon initial contact with customer service I was informed it takes about two weeks / seven to ten days. I provided my card information to prepay to start service. After two weeks I started calling to ask for an updated status due to trash pulling up. Especially with new property items are being delivered daily it seems in boxes and plastic wrap. Plus Im creating personal trash and freezing seafood and fish skin to keep from smelling up the garage. Week three I called the county. They sent a request over for service. I received a callback the next day. Another request was out in. I asked for a supervisor and a manager was told Mrs. ****** was unavailable. I finally out the trash on the curb in bags. They picked it up however no one gave that options. After waiting approximately 30 days / 4 weeks my trays cans were finally delivered. And they didnt pickup all the recycling due to it not all fitting in the trash cans and being broken down and placed on the ground to scatter everywhere. So Im waiting another two weeks for pickup or find another place to take them physically.

Capital Waste Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.