Reviews

This profile includes reviews for Regus Management Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Regus Management Group, LLC has 271 locations, listed below.

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  Regus Management Group, LLC

  15305 Dallas Pkwy Fl 12 Addison, TX 75001-4637

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  Regus Management Group, LLC

  225 Cedar Hill St Ste 200 Marlborough, MA 01752

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  Regus Management Group, LLC

  300 Brickstone Sq Ste 201 Andover, MA 01810

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  Regus

  140 8661 201 St Langley, BC V2Y 0G9

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  Regus

  1500 885 West Georgia St. Vancouver, BC V6C 3E8

Review Details

• Review fromBrad D

  Date: 05/23/2023

  1 star
  Awful company, horrendous customer service. Continuous overcharging and then delays upon delays trying to get your money back. It takes endless emails and months to resolve any issues. AVOID AT ALL COSTS!!

• Review fromSidney S

  Date: 05/09/2023

  1 star
  I was forcefully moved to a location after my previous location was closed down.I requested a change of locations and was given the run around by everyone at this location and corporate. After 2 months of no responses but still trying to bill me with no services renders and many emails noting my request for assistance and finally cancellation.This location and company do not carry out their agreements. DO NOT use this location. I will be taking further action.

• Review fromNicole S

  Date: 05/02/2023

  1 star
  This is the worst, most unorganized unprofessional company I have ever had to communicate with. I wish I would have read these reviews before signing up for their FAKE services. This company was formed as a money making scheme, and they do not employ intelligent educated people. Their main goal is to get you locked into their rediculous contract and then COLLECT! DO NOT SIGN UP FOR THIS SERVICE as there is no clause in the contract allowing you to cancel it early. And then if you do, their billing is incorrect so they can tell you over and over that you have paid in full, to just invent another invoice to charge you an additional balance and interest. Also forget about getting in contact with a Manager or person in charge, as they do not exist. Just mindless airheaded employees answering the phone with no knowlege of anything account or ********************** related. I would give negative stars if possible!

• Review fromC- C

  Date: 04/16/2023

  1 star
  The facility is 5 Starts but the staff is 1 star whose attires are unprofessionally and low empathy
  Regus Australia staff are unaware that they are working to support tenants' businesses. They sit in the reception with colourfully dyed hair in pinks and reds, long false eyelashes that are over exaggerated and wear playful dresses and mini-skirts. When we ask them to improve this as it looks unprofessional and interferes with tenants' business, they reopen and ignore us, saying that this is Australian culture.
  They also had extremely loud staff welcome and farewell parties in the office after 6 pm and didn't care that some of the tenants were still working.
  Most staff are not empathetic and will threaten you if you are not good enough for them. Being a Regus tenant is riddled with unnecessary stress.
  Tip for consumers:
  Unreasonable stress you receive. The facility is 5 stars but the staff is 1 star

• Review fromShane C

  Date: 04/07/2023

  1 star
  Worst nightmare ever , please never make the mistake of using these guy :(

• Review fromPronce E

  Date: 04/07/2023

  1 star
  I feel stolen from ! I have not used the service for a year. Decided to cancel membership and they won’t let me cancel. They said I began to process 3 days after my renewal date and would not let me cancel. Regus is difficult to get in and out of facilitates. Customer service sucks. & it’s always booked so it’s hard to find a work space

• Review fromNJ J

  Date: 03/30/2023

  1 star
  I had my account setup on automatic payments and somehow they cancelled it and months went by and a collection company contacted me. Not once when I go into the office monthly anyone ever communicated about an outstanding bill. Now there are excessive late fees every month and only willing to wive one. I tried calling three different occasions in a two week time period trying to get a hold of the manager at a local branch. Only to say there's not much she could do.

• Review fromAJ K

  Date: 03/28/2023

  1 star
  This is a scamming business. Once you sign up with them, they will keep charging your bank account for years after canceling your membership with them. You can try to cancel your membership by phone, email, mail, in person but they will never close your account and they will keep trying to charge your bank account twice a month.

• Review fromVish G

  Date: 03/28/2023

  1 star
  I'd give negative stars if possible. My company is with Regus for the last 5 years and Regus has changed a lot for the worse.
  (1) They charge you for services that you've not signed-up, auto-sign you for services, that you don't have a clue of what it does, that you've NOT provided authorization (Postage and Franking $25/month ??). But, it's next to impossible to reach a live-person and/or get a credit for any of the over charges or unapproved services. Money flows only one-way.
  (2) They have 1 Office manager for 2-3 offices and hence, the office manager can hardly be available for 2-3 hours per day at each office. If you have to collect your mails, you've to plan well in advance. I really pity the office managers as they are running from pillar to pole just to keep the office locations functioning.
  I'll most certainly not recommend Regus. I'm waiting for my current contract to be done so I could get out of their contract /office.

• Review fromGabrielle B

  Date: 03/24/2023

  1 star
  This company is crooked. They are incapable. I am battling back and forth with them about charges to my account that I did not authorize. Additionally, it’s impossible to close the account despite their inaccuracies. I do not authorize Regus to withdraw money from my account t and I will follow up with my bank as well.