Business Profile
Survival Supplies
MCG TacticalThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for MCG Tactical's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.03/5 stars
Average of 80 Customer Reviews
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Review fromJeff W
Date: 02/23/2024
1 starJeff W
Date: 02/23/2024
Do not do business with these people. I have been trying to stop continuous monthly charges they make to my credit card. They falsely claimed that they had stopped when in fact, I was charged again this month. They are not to be trusted. I had to give one star to submit this review. I personally think theyre undeserving of that.MCG Tactical
Date: 03/07/2024
****,We would like to apologize for your negative experience with our company. We'd like to learn more about your specific situation and make things right. If you wouldn't mind continuing this conversation I have sent a direct message to your inbox, your response would be greatly appreciated. We look forward to speaking with you and working toward earning back your business.Thank youReview fromJohn G
Date: 02/19/2024
1 starJohn G
Date: 02/19/2024
Bought an item from them for $20, 2 weeks later I get a $50 charge for nothing. Complete scam site.MCG Tactical
Date: 02/21/2024
******,Thank you for your inquiry. We have researched your account and see that when you originally ordered the Tactical Backpack the offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We understand that this trial can be overlooked so as a courtesy we have refunded all charges back to you and subscription has been canceled. Please allow 3-5 business days for this to reflect your statement.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************Review fromPhree P
Date: 02/12/2024
1 starPhree P
Date: 02/12/2024
This company goes by several names including Ultimate Survival Strategies, MCG Tactical, and My Crisis Gear. They continue to send misspelled scam emails on a daily basis. I have called several times so far to be taken off their email list. A person by the name of ****** who is extremely rude and argumentative childishly hangs up then blocks my number. It's no wonder why they have so many negative reviews and an F rating.MCG Tactical
Date: 02/21/2024
Phree,We would like to apologize for your negative experience with our company. We'd like to learn more about your specific situation and make things right. If you wouldn't mind continuing this conversation I have sent a direct message to your inbox, your response would be greatly appreciated. We look forward to speaking with you and working toward earning back your business.Customer Care Team,************Review fromFrank N
Date: 01/27/2024
1 starFrank N
Date: 01/27/2024
Mycrisisgear.com likes to scsm people. Never signed up for a subscription and yet I have been charged for it twice now. I bought a laser back in December. Received the laser but then received an email from my credit card company today about a ***** charge so i went and looked and there was one for last month too. Pretty sneaky and wrong to do so. I just know they will come back and say oh yes you did select it however I made extra sure not to select anything..MCG Tactical
Date: 02/21/2024
*****,Thank you for your inquiry. We have researched your account and see that when you originally ordered Laser the offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We understand that this trial can be overlooked so as a courtesy we have refunded all charges back to you and subscription has been canceled. Please allow 3-5 business days for this to reflect your statement.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************Review fromJeffery F
Date: 01/25/2024
1 starJeffery F
Date: 01/25/2024
I bought a dash cam & was debited correctly, then 4 days later was charged an additional $47.93. Tried several times to get ahold of company, no response. Stay away from my crisis gear and affiliates. Find a reputable company.MCG Tactical
Date: 02/21/2024
*******,Thank you for your inquiry. We have researched your account and see that when you originally ordered the Dash Cam the offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We understand that this trial can be overlooked so as a courtesy we have refunded all charges back to you and subscription has been canceled. Please allow 3-5 business days for this to reflect your statement.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************Review fromGerald M
Date: 01/12/2024
1 starGerald M
Date: 01/12/2024
mycrisisgear.com is a scam. Hidden in their site is authorization to charge you almost $50 per MONTH for a nonsense magazine!Have nothing to do with them!MCG Tactical
Date: 01/15/2024
******,Thank you for taking the time to share your review. It is only through feedback such as yours we are able to maintain and indeed, where necessary, improve upon the service we provide to our customers. We would like to apologize for the negative experience you have provided in your review.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. I do show that on 1.12.24 you called in and spoke with one of our representatives and she was able to get you a refund.Customer Care Team,************Review fromDana J
Date: 01/07/2024
1 starDana J
Date: 01/07/2024
Scam. Ordered two mini lasers, havent received anything two weeks later except a notice that my payment went through for those.Today my CC had another attempted charge from them for $49.95. I made absolutely sure not to sign up for any monthly subscriptions or anything like that during the checkout process for the lasers, yet they still tried to add me to something. They even had the nads to reach out to me saying my order hadnt gone though because the charge was declinedSome people say their order did come, but some say theirs did not. I guess we will see.MCG Tactical
Date: 01/15/2024
****,Thank you for your inquiry. We have researched your account and see that when you originally ordered the Laser the offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We know that oftentimes this trial can be overlooked so as a courtesy we refunded the charges back to our customers. It looks like the charges for the Laser did go through, but the charges for the subscription did not. I have made sure it is canceled so you will not have any future charges to your account.It does look like the product you ordered has shipped out, below is your tracking information. ********************************************************************************** Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************Review fromtom b
Date: 12/08/2023
1 startom b
Date: 12/08/2023
Watch you credit card closely. I ordered a shoulder bag that came right to me. Then in back to back months they charged my card 2 times for over $50 each. I had to report it as fraud. I never authorized either charge.MCG Tactical
Date: 01/15/2024
***,Thank you for your inquiry. We have researched your account and see that when you originally ordered the Wolf Pack offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We know that oftentimes this trial can be overlooked so as a courtesy we have refunded all charges back to you and subscription has been canceled. Please allow 3-5 business days for this to reflect your statement.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************Review fromBob H
Date: 11/10/2023
1 starBob H
Date: 11/10/2023
This company is a scam. Their claim of excellent customer service is total B.S. I ordered some rifle slings from them about a month ago and noticed after the transaction went through I noticed that a ten day trial for a monthly magazine subscription for $50.00 p/m had a pre-checked box. I notified them on two occasions via their useless contact form to cancel the subscription within the 10 day so called trial period. They never contacted me back still as of yet but charged my card anyway. I still have not heard back from them nor recieved my rifle slings. I had to file a dispute with my CC company to get my money back. Then I noticed that I was recharged the $40.00 for the slings that I still have not recieved this month. Do not use them, they are a total ripoff.I will be filing another dispute.MCG Tactical
Date: 01/15/2024
***,Thank you for taking the time to share your review. It is only through feedback such as yours we are able to maintain and indeed, where necessary, improve upon the service we provide to our customers. We would like to apologize for the negative experience you have provided in your review. We have issued you a full refund for all orders on 11.2.23. The product also shipped out, below is the tracking information. Again our most sincere apology and we hope we can do better next time.********************************************************************************** ************* Team,************Review fromEric E.
Date: 09/22/2023
1 starEric E.
Date: 09/22/2023
I will never order anything from you all again!! The product I received was a far cheaper version of the product. To top it all off I have been charged $49.97 TWICE!!! I did not sign up for anything and did not order any more products. If something was already checked that is very unprofessional and misleading. I've emailed twice about my money being returned with no response. I will be putting the word out on this scam company and will be speaking to an attorney about possible legal action.MCG Tactical
Date: 01/15/2024
****,Thank you for your inquiry. We have researched your account and see that when you originally ordered the Snake Eyes Glasses the offer you selected included the **** Newsletter. As outlined in the checkout page, unless the trial is canceled it will re-bill at full price. We know that oftentimes this trial can be overlooked so as a courtesy we have refunded all charges back to you and subscription has been canceled. Please allow 3-5 business days for this to reflect your statement.Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Its our goal to retain you as a satisfied customer and will hope to serve you again in the future. ************* Team,************
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