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Business Profile

Cell Phone Repair

iPhone Repairs Arlington

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    If you value your time, money and safety do not do business with this company!! Please BEWARE!!! The owner of this company is unprofessional, racist and dangerous. Please avoid him by all means necessary. To give any future customers a small recap of my experience with the owner,I got him to repair the screen for my IPad which is the (Newest Generation) by the way. Being that it was brand new one of my children had an accident and dropped it and due to that incident there was a small crack on the screen so I wanted it fixed; I brought him this iPad as well as 2 other devices which worked properly afterwards however my new iPad started freezing, the buttons would not work correctly and then it began to turn off and disable itself on its own! I reported this issue to him and he refused to fix it! He told me if I wanted this matter resolved I would have to shoot him in the head because he wasn't fixing my iPad! He then proceeded to send me crazy text messages tagging the **** and different police depts. I am in complete and utter shock. Honestly the IPad is for my 4 year old kid! It's not fair to me as a paying customer to be taken advantage of because of a mistake caused by this company and then threatened once my money was taken! Do NOT shop with this business you will regret it if your experience turns out to be anything like mine!

iPhone Repairs Arlington is NOT a BBB Accredited Business.

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