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Complaints
Customer Complaints Summary
- 29 total complaints in the last 3 years.
- 5 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/08/2024
Type:Product IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In February of 2024 I requested my name be removed from their website. On March 8 I received notification that my name removal had been successfully processed. On December 8, 2024 my name is again on their website. I am requesting permanent removal of my name and data from their website.Initial Complaint
Date:11/15/2024
Type:Sales and Advertising IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The website has two profiles for my unique name, located here ********************************************************, and now way to opt out. The opt out form does not work and no one on the website will respond to emails. I do NOT want either of these profiles on your website, and I do NOT want my name or personal information anywhere on your website. With no way to opt out or communicate - I have turned to BBB - where this complaint will most likely be ignored, as it has been before. Once again, I insist that my personal information be removed from your website.Initial Complaint
Date:11/14/2024
Type:Sales and Advertising IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have repeatedly asked this unethical people search site to remove my record from their site. The confirmation e-mail stated it would take 15 days, and now it has been SIX months. They have no intention of removing anything. Please remove ASAPInitial Complaint
Date:11/14/2024
Type:Product IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have repeatedly asked this website, who e-mail address is now undeliverable, to remove my exposed addresses from their website. My name is rare, and I am the only person with it. I value my privacy and want this removed. My addresses are:************************************* *******, TX ***** and......****************************************Initial Complaint
Date:11/12/2024
Type:Sales and Advertising IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hello, we are acting as an authorized agent for an public individual who's personal address and contact information are listed on Locatepeople.org's website. We have requested that they remove her information dozens of times, but have not received a response. On their site, her information is included under report ID *********. Please remove her information, as we have intelligence of known individuals who seek to harm her utilizing this information. We are unable to find a contact number for this company or any email addresses besides *****************************************' which appears to be nonoperational. The company's 'contact us' (*************************************) on their website is also nonoperational. Thank you for your assistance with this request.Initial Complaint
Date:02/25/2024
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have contacted this company several times to have my personal date removed from their website. They have repeatedly replied that they will/have removed my data, but they have not. My personal information is still on their website and I want it removed.Business Response
Date: 03/08/2024
To whom it may concern,
Data privacy is a top priority for us and we are happy to assist *********************** with their Opt-Out request. While we are unable to guarantee that public data will not be made available again, we can confirm that *************************** information was removed and an email confirmation was sent on 03/07/2024. All associated records have been removed from our database and can no longer be located by our internal team, confirming the removal was a success. However, it is important to clear the browser's cache before completing a confirmation search in order to ensure updated results are seen rather than previously cached pages.
We appreciate the opportunity to help.
Sincerely,
LocatePeople.Org's ************* TeamCustomer Answer
Date: 03/08/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************Initial Complaint
Date:02/08/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Remove data report id ********* and report id *********Business Response
Date: 03/06/2024
To Whom It May ********************** is a priority for us at LocatePeople.org. We have a dedicated *************** Team working 24/7 to quickly address all opt-out requests. Weve thoroughly reviewed our system with the details ********************* has provided, and it appears that we dont have his information on our platform. If he can please provide the screenshot of the profile that he wishes to have removed. Once we receive enough information to locate ************************* listing we would be more than happy to process his request.
We look forward to hearing from him. Have a great day ahead, and stay safe!
Sincerely,
The LocatePeople.Org's Team
Initial Complaint
Date:02/06/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have opted out of this website but my information is still up. Due to personal circumstances, I do not feel safe with my information online. Please delete my information. ******************************************************Business Response
Date: 03/06/2024
To whom it may concern,
Data privacy is a top priority for us and we are happy to assist ***************************** with their Opt-Out request. While we are unable to guarantee that public data will not be made available again, we can confirm that ********************************* information was removed and an email confirmation was sent on 03/01/2024. All associated records have been removed from our database and can no longer be located by our internal team, confirming the removal was a success. However, it is important to clear the browser's cache before completing a confirmation search in order to ensure updated results are seen rather than previously cached pages.
We appreciate the opportunity to help.
Sincerely,
LocatePeople.Org's ************* TeamInitial Complaint
Date:01/29/2024
Type:Sales and Advertising IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
************************************************************ company put my personal information on two profiles at the above link, and will not respond to requests to have the information removed. I do not want any personal information including my name on this website. They will not respond which is why Im writing a complaint.Initial Complaint
Date:01/28/2024
Type:Sales and Advertising IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have made multiple attempts to communicate with the company regarding the removal of my personal data from their website, which contains inaccuracies in my age and revenue information. On December 3, 2023, I initiated the opt-out process, followed by two contacts with customer support. Additionally, on January 21, 2024, I reached out to the privacy officer. Unfortunately, despite my persistent follow-**** I have not received any response, and my private data remains accessible online. This situation is deeply concerning and raises serious questions about the safeguarding of my privacy.To expedite the resolution of this issue, I am providing my report ID: *********. I kindly request adherence to your privacy policy and the prompt removal of my data.
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