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Business Profile

Wireless

Apex Wireless

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Dessence C

    Date: 12/23/2024

    I'm looking into an attorney! The company I'm with has a discount for drivers to get phone services as low as $15, but up to $25 including a new phone which I choose a iPhone 16 plus. My number was never ported, I've emailed countless times regarding my number being transferred and these people has not been consistent with responding, now they just ignore me completely. I received a email that my bill was $105, I was caught off guard because with the phone and phone service my bill should be roughly $45. I've reached out and called but no one has gotten back to me, I will not be paying the bill because that's not what I signed up for and I have screenshots of everything! So if they try to terminate my services with a ridiculous termination fee I will be challenging it with a attorney because they flat out lied! Nor do they respond when you reach out to them and I have documentation of everything to back me up! Stay far away from this company! If they are offering services through your employer business line stay far away!

  • Seth W

    Date: 02/27/2024

    Seth W

    Date: 02/27/2024

    Terrible customer service. The communication between our appointed representative at Apex to work with us on our ******** Business account was hard to reach and put very little care into the work they've done. I had several employees here switch to Apex through our company and they all attest that the customer service is incredibly hard to each, being sent to voicemail often and never getting a response back.This company is very unprofessional and I advise against anybody doing business with them, unless you don't mind being ignored when you need to get through to them in a timely manner.

    Apex Wireless

    Date: 02/28/2024

    Please reach out to me directly at ************ I am the president and here to help

Apex Wireless is NOT a BBB Accredited Business.

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