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Business Profile

Procurement Management

CRP/AR Prose Buda Owner LP

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:01/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This complaint is regarding concerns with my Landlord: CRP/AR Prose Buda Owner, LP. Since the beginning of my lease I have noticed several discrepancies in my rental fees. As per my lease, I am to pay my rent of $1625 plus amenities to include the water, internet, trash, and a delivery service (which I was told was optional at time of signing my lease). Each month there are duplicate fees for these amenities or hidden fees that are being charged to my account. I am being charged for a delivery service fee which I do not use at all. Most recently, I appealed a court case for eviction and brought this up to the judge. He immediately informed me to file a complaint if the fees are not removed from the account within two weeks. As it stands, according to the Fair Business Act of 1975, this is in violation of section A that indicates businesses cannot use deceitful or fraudulent practices. I have requested an audit of my account in court on 1/6/2025 and as of yet I have not heard from the landlord. As of today, my account lists that I owe $3,972.43 although I have paid my monthly rent up to date. I have not heard from my landlord any update regarding my concerns. However, on the website I did find that other tenants are experiencing the same issues (tenant reviews is attached below for reference). This is very concerning and I would like to find a resolution to include either a refund or credit to my account.

CRP/AR Prose Buda Owner LP is NOT a BBB Accredited Business.

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